LogDNA is a leading intuitive cloud services-based server log management system. We strive to help developers pinpoint production issues by aggregating all system and application logs into one platform. With a customer base of highly reputable companies and thousands of engineers, we ingest billions of log events and terabytes of data every day to help identify and diagnose production issues; our customers are our top priority. 

We’re currently looking for a driven Technical Sales Engineer to evangelize and problem-solve with our largest clients. Our team is highly motivated, enthusiastic and focused on helping the developer community remove obstacles in order to focus on evolving their own products. Our ideal new teammate will both welcome change and develop structure for our business, as LogDNA continues to mature. 

Read on and submit your resume if you’re hungry for a unique opportunity with a quickly evolving organization.

What to expect in the role

  • Effectively map existing pain points to LogDNA’s solutions and value
  • Execute technical discovery and help qualify customer goals in order to relay solutions that resonate with specific customer use cases
  • Collaborate with Sales team throughout customer experience, providing technical expertise to help customers realize value of leveraging LogDNA
  • Drive successful demos and Proof of Concepts (POCs) by understanding customer pain points, goals, success criteria, and aligning with a technical plan for success 
  • Impact product roadmap by identifying customer needs and feedback, advocating on their behalf with Engineering and Product teams
  • Represent LogDNA company and culture as you present, demo and speak at industry conferences, shows and other events
  • Evangelize product features, use cases and ecosystem impact to a wide range of audiences, including Developers, Ops, Product leaders/owners, and more
  • Continuously drive improvements in product demo experience

To excel in this position, you must have:

  • A desire to identify problems and bring solutions
  • Strong technical proficiency and experience in mobile or web development, device platforms & architectures, high availability systems, or pipeline design 
  • 4+ years experience in a sales-centric role such as sales / solutions architect, solutions engineering or early stage engineering
  • Familiarity with Kubernetes environment and how logging fits into the developer ecosystem
  • Development experience in C/C++, Go, Java, Javacsript, Node, Python, or Ruby
  • Excellent communication and presentation skills, particularly when evangelizing your product value
  • Passion for collaborating cross-functionally to solve business and technical problems
  • Ability to travel 25% - 50% of the work month

Nice to have, but not required:

  • Experience processing loglines and/or experience using LogDNA
  • Understanding of the log management ecosystem and competitors
  • Specific product development or management experience
  • SQL development, data warehousing and data modeling experience

Benefits

  • Working in a fun, energetic, agile team environment
  • Free snacks, lunch, drinks, and coffee
  • Lots of exciting new projects
  • Competitive compensation plan
  • Competitive advantages
    • 100% Full health premium coverage for you and your dependents (yes... everyone)
    • Dental and Vision coverage
    • Unlimited Vacation 

This is a full-time opportunity based in SF/Bay Area. Apply with confidence - fortune favors the bold.

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