LogDNA, a leading intuitive cloud services-based server log management system, we strive to help developers pinpoint production issues by aggregating all system and application logs into one platform. With a customer base of highly reputable companies and thousands of engineers that ingest billions of events and terabytes of data every day to identify and diagnose production issues, we can ensure our customers are our top priority.

We currently are looking for a passionate IT Support Engineer who is a motivated and an influential addition to the team to take part in our continued success and growth. He/she will be results-driven, ambitious and enthusiastic about making an impact with an agile, venture-backed, Y Combinator alum start-up. 

 Responsibilities:

  • Provide personalized support to LogDNA employee
  • Help remote employees to troubleshoot and gain hardware/software support via tickets and other company communication channels
  • Set up and maintain our conference room technology, printers, and other IT-related site equipment
  • Manage our IT assets through the entire lifecycle, including purchasing, repairs, and secure disposal
  • Be our primary support connection for LogDNA employees
  • Purchase, image, and deploy laptops for employees both locally and remote
  • Be our onsite hands when necessary, to resolve issues with basic networking switches and routers

Requirements:

  • Provide personalized support to LogDNA employee
  • Help remote employees to troubleshoot and gain hardware/software support via tickets and other company communication channels
  • Set up and maintain our conference room technology, printers, and other IT-related site equipment
  • Manage our IT assets through the entire lifecycle, including purchasing, repairs, and secure disposal
  • Be our primary support connection for LogDNA employees
  • Purchase, image, and deploy laptops for employees both locally and remote
  • Be our onsite hands when necessary, to resolve issues with basic networking switches and routers

Benefits:

  • Working in a fun, energetic, supportive team environment
  • Free lunch and a fully stocked kitchen with snacks, coffee, and drinks
  • Competitive compensation plan
  • Competitive benefits
    • 100% Full health premium coverage for you and your dependents (yes... everyone)
    • Dental and Vision coverage
    • Unlimited Vacation
    • Commuter benefits

This is a full-time opportunity based in Mountain View. Apply with confidence - fortune favors the bold.

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