ABOUT LIVERAMP

LiveRamp is the trusted platform that makes data accessible and meaningful. Our services power people-based customer experiences that improve the relevance of marketing and allow consumers to better connect with the brands and products they love. We thrive on solving the toughest technical and customer challenges, and we’re always looking for smart, compassionate people to help us blaze a trail.

Mission: LiveRamp makes it safe and easy to connect the world’s data, people, and applications.

ABOUT THIS JOB

LiveRamp is looking for a full-time Product Operations Analyst to add to our growing Identity product team.   Our Identity solutions provide customers with valuable embedded identity resolution products used to make critical business decisions in this important part of our product organization.

This role works within the identity development team with close collaboration with the identity product team connecting our identity resolution and data enrichment products to customers.  Working closely with internal and external stakeholders, you will manage, execute, quality test, fulfill, and troubleshoot identity and data enrichment deliverables in both pre-sales and post-sales settings.  A typical day involves tracking and managing multiple projects and deliverables, writing custom SQL code for execution and quality assurance, executing pre-existing tools/products to produce client deliverables, working directly with customers on questions related to deliverables, and working closely with the rest of the product and development teams to enhance current tools and produce defined client deliverables.   The Identity Product Team continuously drives to make our customers happy by solving their complex problems and have fun doing it.  We work in a fast-paced environment that empowers team members to make decisions in a small team setting.  We are looking for a self-starter that welcomes challenges and has fun solving complex problems to join us.

YOU WILL

  • Work closely with internal stakeholders and external stakeholders to manage multiple projects
  • Manage, execute, quality test, deliver, and troubleshoot identity and data enrichment deliverables
  • Execute custom SQL to troubleshoot and validate deliverables
  • Use pre-existing tools to deliver products to clients
  • Synthesize findings in large data sets into easily digestible content
  • Answer customer questions related to data trends they are seeing
  • Respond to issues escalated to level 2 client support
  • Respond to other research requests raised by internal and external stakeholders
  • Work with other product team members to enhance processes and tools

YOUR TEAM WILL

  • Provide all of the Tools and Training you need to understand our methodology
  • Give you amazing teammates with a great work environment
  • Equip you with the right tools to perform your job
  • Give any necessary guidance on your projects
  • Listen and act on and feedback and ideas that you have to optimize processes and enhance customer experiences
  • Expose you to the Product Development Lifecycle (PDLC)
  • Offer you opportunities to build your skillset and provide plenty of growth opportunities

ABOUT YOU

  • 2+ Years of experience in a Data Analyst position
  • Proficiency in SQL (You must know joins, unions, sub-selects, grouping, etc..)
  • Advanced Microsoft Excel/Google Sheets (You must know Vlookups and Pivot Tables like the back of your hand)
  • Analytical thinking with a proven ability to solve complex, technical problems
  • Great communication/summarization skills
  • Past experiences of both contributing individually as well as part of a team
  • Prioritization and multitasking skills
  • Constant drive to exceed expectations

BONUS POINTS

  • Extract,Transform,Load (ETL) Experience
  • Hive/Qubole/MapReduce
  • Unix/Bash Experience (grep, cat, awk, sed, diff, etc..) 
  • Previous Quality Assurance Experience
  • CRM and Data Warehouse management experience
  • Marketing data or analytics industry experience

BENEFITS

  • People. Work with talented, collaborative, and friendly people who love what they do.
  • Food. Enjoy catered meals, boundless snacks, and the occasional food truck.
  • Fun. We host events such as game nights, happy hours, camping trips, and sports leagues. 
  • Work/Life Harmony. Flexible paid time off, remote work opportunities, and paid parental leave. 
  • Stock. Every employee is a stakeholder in our future.
  • Whole Health Package. Medical, dental, vision, and disability insurance. Plus mental health support (via Talkspace) and fitness reimbursement up to $100 per month. 
  • Savings. Our 401K matching plan helps you plan ahead.
  • Commuter Subsidy. $75 per month to be used toward commuter cards, monthly parking, rideshare pools, or metro/bus passes.
  • Location. Work in the heart of Little Rock

More about us:

LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across eight countries and four continents.

LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance. 
California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.

Apply for this Job

* Required

  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at LiveRamp are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.