LivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the world's leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes.
At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Every mind is invited to ask questions and actively seek new ways to achieve success and reach their full potential. We operate as one with a growth mindset. This means spotting opportunities, solving ambiguities and seeking effective solutions to challenges that make things better.
Overview:
You will report to the Director of DMD. You are expected to work in a staggered shift to provide overlap of at least 4 hours with the US EST time zone.
We are seeking a highly skilled Fullstack Engineer to join our team, specializing in organization-wide data architecture and custom built applications to address analytics needs within our organization's diverse business units. The successful candidate will build, manage, and optimize a suite of applications that powers business business critical decision making and enable access to key business metrics. This role is critical in ensuring that data is accessible, reliable, and actionable, enabling decision-making across the entire organization.
You will thrive here if:
- You can operate in a fast paced, dynamic environment
- You are an expert on UI / UX design
- You have mastered the art of overall system design with microservices and RESTFul APIs
- You are proficient in Java Script / Type Script
- You not only think about the technical aspects but have a keen interest in the business aspects and consider yourself more as a product owner
- You see feedback or failure as motivation to learn and to grow
- You relate to our core principles and want to work with experts in their respective fields
Working as part of the Data, Models, and Decisions (DMD) team, the successful candidate has an opportunity to join an innovative data science and engineering team that’s operationalizing data across the organization. We see model-driven processes and workflows as a means to reduce uncertainty, reveal opportunity, and generate operational leverage that collectively create a new dimension of competitive advantage and lay the foundation for new revenue streams.
In this role you will:
- Build and maintain scalable web applications with full ownership of managing the frontend (interactive and reactive UI) as well as backend layers of Microservices
- Develop with web frameworks such as Node.js, React, and NestJS
- Monitor, test, and continuously optimize designs
- Deliver testable, maintainable, and high-quality code
- Identify, design, and implement internal process improvements, including automating manual processes, optimizing data flows, and re-designing infrastructure for greater scalability and stability.
- Collaborate and interact with multiple engineering and stakeholders for the end-to-end implementation of new tools and applications.
Your qualifications are:
- 3+ years of experience in development with web frameworks for interactive and reactive UI.
- 2+ years of experience in development with Microservices, RESTful API, backend systems
- 2+ years of experience in public cloud and a deep understanding of serverless application design
- Proficient in React components, JavaScript, and TypeScript
- Mastered system design using Microservice architecture and successfully utilized relational SQL and NoSQL databases
- Bachelor’s degree in Computer Science, Statistics, or another quantitative field.
- Strong track record in designing systems for scalability, performance, and reliability
- Demonstrated ability to work closely with teammates in a highly collaborative environment and simultaneously be a self-starter with strong individual contributions.
- Excellent communication and presentation skills
Why you’ll love working here:
LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer amazing colleagues along with opportunities to push your own limits to grow. We embrace invention and experimentation. You’ll have great benefits plus flexible time off and free lunch on Fridays. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.
At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
