Are you ready to embark on an extraordinary journey into the realm of robotics and AI? 🤖
At LionsBot, you'll collaborate with brilliant minds, drive meaningful impact, and be at the forefront of a thrilling transformation. Step into a world of endless possibilities, where your ideas become reality, and together, we make a roaring difference. Seize this opportunity to ignite your career with LionsBot International and be part of the revolution that will shape the future!
Company Overview
LionsBot is a rapidly scaling organisation operating at the intersection of technology and manufacturing. Our innovative solutions have revolutionised the industry, and we are dedicated to pushing boundaries and setting new standards. As we continue to grow, we seek a skilled and dynamic Service Engineer / Technician to join our team.
Position Overview
The Service Engineer / Technician serves as the pivotal link connecting customers and LionsBot International, addressing all technical and service-related matters that may arise during the deployment of our robots in real-world settings. In this pivotal role, they will provide hands-on support for on-site sales trials and demonstrations and take charge of training end-users in the proficient use of our robotic technology.
Responsibilities
- Providing technical support for onsite sales trials and demonstrations
- Training of and certifying customers/end-users in the use of robots
- Providing technical services and troubleshooting support to all enquiries/faults encountered by the customers
- Collaborating with various teams in troubleshooting and resolving issues for robots on-site as well as those that are returned to the factory
- Subject matter expertise with the latest cleaning robot technology and advancement for enhancement of customer satisfaction.
Qualifications & Key Traits
- Recognized diploma in electrical, electronic or mechanical fields of study
- Prior experience in technical sales and/or technical sales (after-sales) support role will be an advantage
- Resourceful and creative problem-solver
- Able to work independently
- Eager to learn, with a customer-centric approach
- Those without experience are welcome too as training will be provided
- Career advancement opportunity to join the global service team to provide technical support around the globe
It sounds like you? Ready to take the plunge? Apply now and join the coolest team in town! 🙌
Due to the high volume of applications, only shortlisted candidates will be contacted. Thanks for your understanding.
