At LightStep, our mission is to deliver confidence at scale for those who develop, operate, and rely upon today’s powerful software applications. We created LightStep because we understand the massive architectural transformation underway in the software industry, and we saw an opportunity to accelerate it, all while improving the quality of the developer and end-user experience. While we learned a great deal from our experiences building Dapper (Google’s distributed tracing solution) and Monarch (Google’s high-availability metrics solution), LightStep is in many ways a reaction to and a generational improvement beyond those approaches. Our story as individuals and as a company revolves around continuous learning, careful listening, and the belief that these fundamentally new software architectures require fundamentally new solutions.
LightStep is looking for a Product Designer to collaborate across teams to shape ideas into beautiful, effective ways to translate complex noise into actionable insight. As an early employee of our Product Design team, you’ll play an integral role as LightStep grows.
You’d be a great addition if…
You have excellent verbal, written, and visual communication skills
You have experience collaborating across departments (especially Product and Engineering)
You possess deep empathy for customers
You are biased toward growth and continuous learn
You have experience owning the design of a feature from concept to delivery
You apply user-centered design to deliver excellent experiences across web app, email, notifications, APIs, etc.
You are self-directed and comfortable with ambiguity
You can think at all levels, from information architecture to UX to interactions to pixels
You have experience with design and prototyping tools (Figma, InVision, Marvel, Framer, Sketch, code, etc.)
Bonus points if…
You have domain experience (data, monitoring, analytics)
You have SaaS experience
You have experience with HTML and CSS. Experience with React is handy too!
LightStep is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.