Lightspeed is seeking high-energy, driven individuals to join our team as a Sales Development Representative. Reporting to the Sales Development Manager, this role is the first point of contact our potential customers have with our sales team. Our SDRs are responsible for driving revenue growth by generating and qualifying leads for the Lightspeed sales team. The ideal candidate will have experience generating leads or selling technology-based solutions. If you’re looking to grow your Sales career, then this is the position for you!

About Us

Now we get to brag about us: Lightspeed powers small and medium-sized businesses in over 100 countries around the world with its cloud-based commerce platform. Its smart, scalable, and dependable all-in-one point of sale system helps restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments, and grow their business. Founded in 2005 with offices in Canada, USA, Europe and Australia, Lightspeed recently completed its initial public offering on the Toronto Stock Exchange (TSX: LSPD). We're passionate about enabling people to do their best work. Come work with us and find out what you can do.

Primary Responsibilities

  • Drive new business growth through qualifying warm inbound leads from marketing generated sources (webinars, trials, quote/demo requests) primarily through telephone and email communication
  • Nurture all inbound leads through to qualification for Lightspeed’s inside sales team
  • Create a great first impression to our prospects and customers by providing them with a world class experience
  • Identify customer needs to determine if Lightspeed solutions would be a good fit
  • Manage multiple lead sources, including incoming calls, emails, chats and referrals at a given time
  • Manage existing customer database using Salesforce, to ensure all communications are logged and identified
  • Work with the Demand Generation Manager to develop new strategies to grow sales pipeline, and consistently meet monthly, quarterly and annual goals
  • Handle other duties and responsibilities as defined by management

 Requirements

  • 1 year of sales experience in a B2B environment, preferably in a solution-sales / technology-related environment
  • Bachelor’s degree strongly preferred
  • Strong desire to be in technology sales, and a strong technical aptitude
  • Excellent customer service and telephone skills, including strong listening, verbal and written communication 
  • Demonstrated ability to meet and/or exceed sales targets
  • Ability to thrive in a competitive, dynamic and quota-driven environment
  • Fluency in English
  • Ability to multi-task effectively
  • Open availability

Assets

  • Experience with Salesforce.com
  • Knowledge of Mac OS X and iOS
  • Fluency in other languages 
  • Retail/Hospitality experience

What's in It for You?

In addition to the perks you see on the Careers page, you’ll get access to:

  • A beautifully renovated office space in a castle; one of the best development centres in Montreal;
  • An environment that encourages initiatives and leadership;
  • Happy hour every Friday afternoon;
  • Birthday treats every month to celebrate our employees;
  • Social events throughout the year including the legendary annual holiday party;
  • Fun activities with your teammates - be part of the Lightspeed family;
  • Work with highly talented people who are as passionate about their craft as you are!

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