Join us as the Integrations Manager, Platform Partnerships for our hospitality product. Contribute to our growth journey by nurturing new​ ​standalone integration alliance partners and drive the existing partners to deliver their Go-To-Market strategy. As an extension of our partner’s business, you will use the market leading resources and expertise within LS to provide dedicated and tailored support. Generating YoY growth and value for the partnership.

The core metric for this role will be kickbacks & referral fees generated from leads or deals sent to the partner as well as the awareness of the partnership within Lightspeed. Create spiffs with the partner, create internal awareness and review partnerships by category and adds / removes to optimise the business. 

What you'll be responsible for:
  • Identify new ‘stand-alone’ integrations for all Lightspeed core products;
  • Own and maintain existing integrations and setup quarterly partner performance calls;
  • Formalize existing integrations and contracts;
  • Identify referral opportunities and setup agreements with partners around referring in collaboration with Partner Development Manager;
  • Work closely with Sales/Customer Success/Support for feedback around existing and missing integrations;
  • Work closely with technical partner managers for feedback around API;
  • Carry out customer satisfaction scores of key integration;
  • Work with poor performing partners to improve their score;
  • Support Sales Engineer in creating the wiki for key integrations;
  • Work with the Sales Engineer team to ensure understanding and awareness of key integrations within all sales departments;
  • Support Tech Partner Manager on requirements for the App store;
What you'll bring to the team:
  •  Partnerships experience within Saas Sales Environment
  •  Understanding of the hospitality industry
  •  High degree of initiative and self-direction
  •  B2B relationship building skills
  •  Ability to develop comprehensive reseller growth strategies
  •  Excellent oral and written communication skills and group presentation skills
  •  Ability to train, motivate, and foster relationships with potential partners
  •  Ability to thrive in a competitive and fast-moving environment
  •  Strong positive attitude
  •  Fluent in English and local language of the assigned territory
Assets
  • Knowledge of and experience with Salesforce or other CRM systems
  • Technical API knowledge
  • Fluency in other languages to English

À propos de nous

Lightspeed (TSX/NYSE: LSPD) fournit aux petites et moyennes entreprises ses plateformes de commerce omniprésentes basées sur le cloud dans plus de 100 pays à travers le monde. Grâce à ses systèmes de points de vente intelligents, évolutifs et fiables, Lightspeed offre des solutions tout-en-un qui aident les restaurants et les détaillants à vendre sur plusieurs canaux, à gérer leurs opérations, à établir un lien avec les consommateurs, à accepter des paiements et à faire croître leur entreprise.

Lightspeed, dont le siège social se trouve à Montréal, au Canada, bénéficie de la confiance des entreprises locales favorites, où la communauté va faire ses achats et déguster sa gastronomie. Lightspeed possède des bureaux au Canada, aux États-Unis, en Europe et en Australie.

Nous sommes passionnés par l'idée de permettre aux gens de faire leur meilleur travail. Venez travailler avec nous et découvrez ce que vous pouvez faire !

Postuler pour cet emploi

* Requis