Hi there! Thanks for stopping by 
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
As a Head of Direct Sales, you manage a team of Account Executives in the DACH region who are responsible for converting qualified leads, helping them understand, plan, and get the full Lightspeed solution. The team will be responsible for welcoming customers onto our platform through being able to understand different customer needs, effectively communicating our value proposition, and build out a fully scoped solution for them to be successful.
***Please note that this role will be based in Berlin, Germany***
What you’ll be responsible for:
- Manage the overall pipeline of new customers joining the platform.
- Collaborate with the SDR Team Lead to ensure the handover process from lead to deal is as smooth and effective as possible.
- Refine and optimise current sales processes including all tools used to connect and close new customers.
- Hire, coach, and develop a team of high performing Account Executives based in Berlin
- Develop each team member to increase adoption of the platform and payments across new customers.
- Ensuring clear communications between the rest of the sales team - Collaborate with the team to ensure setup checklists are completed and customers are handed over properly.
- Continue to grow the mid-market customer base by looking at market opportunities and developing our team to effectively provide solutions to those customers.
- Ensure the team exceeds its monthly MRR and KPI targets.
And a little bit of....
- Analyse sales forecasts, call volume and pipelines for overall team and individuals.
- Develop and hire team members for current and future opportunities.
- Listen to calls and demonstrations and provide feedback to the team.
- Creating new strategies to help grow revenues streams for AE team.
- Manage high level deals with large organisations as well as well known brands.
What you’ll be bringing to the team:
- 2-3 years of sales experience, preferably in a solution-sales / technology-related environment;
- 1+ years in a managing role
- Strong presentation skills and telephone manner;
- Experience with and solid understanding of data sets, targets, quoting, invoicing, and purchasing;
- Excellent written and spoken skills in both, German and English;
- Passion for people and technology;
- Ability to work well under pressure and in a target based environment;
Even better if you have, but not necessary:
- Experience selling in a SaaS environment
- Prior experience working in/with restaurants is a plus!
We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!
What’s in it for you?
Come live the Lightspeed experience...
- Genuine career growth opportunities based on performance within a company that's continuously expanding.
- Uncapped commission
- Work with highly skilled people who are as passionate about sales & marketing as you are
- An environment that encourages initiatives and leadership
- Work in a team big enough for growth but lean enough to make a real impact;
- Fun activities with your teammates & social events throughout the year including the legendary sales summit party in Canada
and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
- Lightspeed equity scheme (we are all owners)
- Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
- Mental Health Support through the Modern Health App- whether it is meditation, coaching or counseling you need - each employee gets access to this platform
- People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
- LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
- Subsidy to annual travel pass if you travel by public transport to the Berlin office
- Regular breakfast or lunches, drinks & snacks in our Berlin office
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
