Lightspeed is an international product IT company that develops POS systems for retail, restaurants, and golf clubs around the world. It is headquartered in Montreal, Canada.

As part of Lightspeed, we have a product called Ecwid that helps people all over the world to start an online business and open an online store without the help of programmers and designers.

We are looking for a UX writer (English and Russian languages) to join our company in Tbilisi (on-site, not remote).

Who we are looking for:

A thoughtful and responsible person with several years of extensive professional experience in working with texts to write about complex things in a simple manner.


What you will do:

— Write and edit texts for the Ecwid product interface.

— Create UX scenarios together with product managers, designers, and developers.

— Find ways to deliver value and solve product problems with text.

— Develop and maintain a culture of writing high-quality text.

You won’t write technical documentation, slogans, and SEO articles.


What we expect from our UX writer:

— Several years (1+) of professional experience in working with texts: UX writing, editing, media or journalism, technical writing. This is not an entry-level job.

— Excellent knowledge of English (C2) and Russian is a must — to write without a dictionary.

— Familiarity with design tools like Figma.

— Empathy — to know users’ pain and needs and understand how to correctly present information depending on the context.

— Attention to detail — to notice subtleties in the text and cut off everything unnecessary.

— Ability to organize your workflow and keep track of deadlines.

— Ability to build communications within your team and with other departments.


If you apply for a position, please write an essay in English and Russian about why you are a great fit for the role of UX writer and what attracts you to this role.


What we offer:

— Flexibility. We try to be in the office daily, but you can always work from home if you need to wait for a courier or utility worker. If you get sick, staying home for a couple of days is also better.

— Onboarding. We are always willing to share our knowledge and never leave you alone with your problems or questions.

— We have a concierge service. If you need to meet someone at the airport, get delivery, or even change tires on your car, we have a team that will do that for you.

— We care. We provide Macbooks for our team members so they can work from any place. We provide training and educational materials to keep everyone updated.

— Everyone matters. Day by day, we improve all our products and our processes. We have a global team and flexible work culture that provides many opportunities to grow and develop your career.

— We are reliable. Lightspeed was founded in 2004 and remains profitable and self-sustaining. Lightspeed is a public company, and we provide RSU for our employees. We have a head office in Montreal, Canada and have recently opened offices in Tbilisi and Yerevan. We also have more than 25 offices all over the world, from France to New Zealand.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.

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