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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We have bike enthusiasts, foodies, video game heroes, dog and cat lovers, movie buffs, musicians, and every variety of people. Lightspeed was founded on the principles of diversity and inclusion and our daily practices and interactions reflect this commitment everyday. Wherever you look, you will find a friend in Lightspeed. If you’re keen to join, we’re looking for an HRIS Analyst (12 month contract) to join our team in Manila!

You will be responsible for the day-to-day management of HR systems and technology. Your tasks will include providing support via our HR Case Management tool, partnering closely with stakeholders for project support and providing systems training, all while keeping a keen focus on best practices around systems management. You will be part of a team that acts as the gatekeepers of the integrity and accuracy of HR data as well as designing and maintaining dashboards and reports used by the People and Culture team.

What you’ll be doing:

  • Be responsible for handling all Tier 2 level service tickets and issue resolutions at a regional level
  • Manage and maintain operational Service-Level Agreements and KPI metrics
  • Be responsible for data governance and integrity within the company
  • Implement trainings on all new initiatives and process enhancements
  • Maintain good customer facing relationships and participate in relevant HRIS processes and projects 

What you need to bring:

We're looking for a candidate who has experience with the following:

  • Previous experience working with with HR systems/data conversion and knowledge of HR information technology (we use ServiceNow and Workday)
  • First experience in project management and EIB and/or Mass Data Management
  • Demonstrable experience in customer facing support roles
  • Experience with Payroll/Time and Absence/Compensation modules is a bonus but not needed (we can teach you!)

Our hiring process is very straightforward. You’ll undergo a preliminary video screening and the whole process will be conducted from the comfort of your own home, through Zoom or Google Meet. No need to go through Manila's heavy traffic!

What’s in it for you?

Come live the Lightspeed experience...

  • Ability to do your job in a permanent work from home environment;
  • Genuine career opportunities in a company that’s creating new jobs everyday;
  • Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy and healthy:

  • Competitive salary package
  • Benefits you can enjoy from day One (1): 
    • HMO for you and your 2 dependents
    • Vacation and Sick Leaves
    • Government Mandated Benefits
    • Reimbursable Allowances
    • Health and wellness benefit of 7500PHP per year
    • Unlimited access to LinkedIn’s courses and classes
    • Free access to Mental Health support and coaching services
  • Participate in the Lightspeed global culture

Not yet convinced?

For honest reviews left by real people, you can check our Glassdoor page. To know more about Lightspeed, you can check our website, LinkedIn, and Youtube pages. We’re an open book!  

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

We partner with Inform Group to employ our Lightspeed workforce in the Philippines. Inform Group hosts Lightspeed employees who enjoy the benefits of the Philippine labour code combined with the full career opportunities provided by Lightspeed.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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