As a Territory Account Executive, you will work with our customers to identify ways that they could grow their business through better use of data on their customers, menu, and service staff. In order to do this effectively you must maintain in-depth industry knowledge including marketplace conditions, and competitor positioning in your geographic area. Each month you will drive the sales cycle from lead generation, to demonstrations, to closing deals.
 
What you’ll be responsible for:
  • Becoming an expert in our industry, the product, and our restaurateurs
  • Carrying out the whole sales cycle which includes identifying and developing leads, meeting with your clients, creating value propositions, structuring financial deals, negotiating contracts, and closing deals.
  • Close business consistently if not above quota
  • Conducting discovery calls and visits with customers to identify their business challenges
  • Successfully running online and in person demonstrations of Upserve with restaurateurs
  • Maintaining up-to-date records within Upserve’s CRM solution
  • Processing sales quotes and orders in an accurate manner
What you’ll be bringing to the team:
  • 2-3 years of experience in a hospitality sales role using a POS (with closing/quota carrying experience)
  • Familiarity and proficiency with full lifecycle sales process management
  • Understanding of solution-based consultative sales
  • Experience using Salesforce or comparable CRM experience to manage and organize pipeline
  • Professional poise and confidence while communicating with executives
  • Committed to a culture of positivity and high performance
  • You value feedback, and thrive on constant improvement and learning
  • Ability to work 100% remotely within your sales region
  • Strong work ethic, and a self-driven desire to succeed
  • Excellent written and verbal communication
Even better if you have, but not necessary:
  • Experience selling in a SaaS environment
Upserve by Lightspeed is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Lightspeed (TSX/NYSE: LSPD) powers the businesses that are the backbone of the global economy.

Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future.

Headquartered in Montréal, Canada, Lightspeed is trusted by favourite local businesses, where the community goes to shop and dine in over 100 countries. Lightspeed has offices in Canada, the USA, Europe, Russia and APAC.

We’re passionate about enabling people to do their best work. We dream big and we’re looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed!

Apply for this Job

* Required