Lightship is excited to be recruiting for a Director, People Operations to join our team. In this role, you will report to the SVP, People. You will have the opportunity to work with a growing organization and help build out our People function!

The Director, People Operations will be a trusted resource for all Lightship employees, across functions and levels. The right person for this role will be energized about building a world-class, inclusive HR function that is rooted in strong relationships, a sound ethical compass, and a people-first mentality. This person will anticipate people needs, push boundaries on building supportive employee programs and resources and build and execute with excellence.

To be successful in this role, you need to be passionate about Lightship’s mission of redefining trials and providing hope for all, and our core values: we believe in people, we embrace change, we serve others, and we make an impact.

Given the distributed team model at Lightship, this position operates in a remote capacity with a strong preference for candidates in the Northeast region of the US. Overtime, this position may require mild travel – approximately 15%.


The Director, People Operations will plan, lead, develop, and coordinate the policies and activities for the Human Resource (HR) department, ensuring legal compliance and implementation of the organizations mission and talent strategy. This role is deeply collaborative and will work with all teams and functions across the organization. In this role, you will be directly responsible for ensuring that our people are treated as our most important asset, focused on enabling our employees to do their best work, and ensuring that we engage and retain our high-performing team. You will be hands-on with the administration and oversight of human resources programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; investigations; performance and talent management; productivity, recognition, and morale; occupational health & safety; and training and development. You will do this while ensuring Lightship’s compliance with local, state, and federal employment laws and regulations including reviewing and modifying policies and practices to maintain compliance.


We are looking for an energetic, knowledgeable, independent, and proactive Director, People. You must have at least 8 years of experience working in the Human Resources/People function. PHR/SPHR or SHRM-CP/SHRM-SCP certification(s) are a plus. You must have prior experience working in at least one Europe-based market, but the more international markets the better! If you happen to also have done this within a clinical research or life sciences organization, even better. Prior experience working in a highly collaborative, growing organization is a plus.


Are you the ideal candidate AND are passionate about providing an exceptional and highly people-first approach to People Operations/Human Resources? Are you excited about the prospect to help re-envision how clinical research is executed with inclusivity, increased diversity, and accessibility at the core? Would you like the chance to work with a patient-centered, clinically oriented, collaborative team to support in the delivery of enterprise grade direct-to-patient clinical research solutions at scale? If so, we invite you to Apply Now for immediate consideration for our Director, People Operations opportunity.


  • Health, dental & vision that are effective on day one of employment
  • 401K with company match
  • Generous parental leave
  • Short & long-term disability
  • Life insurance
  • Pre-tax commuter benefits
  • Fitness reimbursement
  • Employee assistance program
  • Employee discounts (retail, hotels, food, restaurants, car rentals, and much more)
  • Generous Paid Time Off (PTO), plus holidays and bereavement leave
  • Competitive compensation


Lightship is the premier provider of enterprise level, technology enabled direct-to-patient clinical research. In this capacity, Lightship makes research participation more accessible for everyone by functioning as a telemedicine-enabled site within a research study. To be successful at Lightship, you need to be passionate about Lightship’s mission of redefining trials and providing hope for all.


Lightship is an equal opportunity employer and promotes a diverse and inclusive workplace. Lightship considers all applicants without regard to race, color, religion, creed, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, genetic information, sexual orientation, or any other status protected by applicable law.  EEO is the Law

No agencies please.

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