POSITION: Business Training Coordinator
LOCATION: Los Angeles
REPORTS TO: Entrepreneurship Director
FLSA STATUS: Exempt
ABOUT OUR ORGANIZATION
LIFT is a national nonprofit on a mission to invest in families to break the cycle of poverty. We believe that racial and gender wealth gaps stem from structural inequities that keep them trapped in a cycle where poverty, like wealth, is passed from generation to generation. At LIFT, we interrupt the generational transmission of poverty by partnering with parents of young children to build well-being, financial strength, and social connections – or as we like to put it, Hope, Money, and Love. LIFT’s one-on-one coaching program empowers parents to set and achieve goals that put families on the path toward economic mobility – such as going back to school, improving credit, eliminating debt, or securing a living wage. In addition to coaching, LIFT parents also receive direct cash infusions to reinvest in their families and goals.
LIFT is at an exciting moment in its organizational trajectory. We aim to scale our impact by 1) making continuous improvements to our direct service model, 2) partnering with health care, postsecondary education, early child development, and government organizations to deliver LIFT’s model and influence change in those systems, and 3) influencing policy through the amplification of the voices of parents living in poverty on issues impacting their lives and communities. We are looking for team players who thrive in a growth environment of continuous improvement; are committed to LIFT’s work to combat intergenerational poverty and expand opportunity for families; and uphold LIFT’s values of diversity, equity, excellence, hope, and relationships.
Currently, LIFT is operating as a hybrid work environment. Accordingly, this role will be expected to work in the office at least two days a week.
This role is an exciting opportunity for an experienced Business Training Coordinator to ensure that the entrepreneurs and parents LIFT serves (“members”) receive excellent support, training, and customer service so that they can achieve their financial, career, educational and entrepreneurial goals. The ideal candidate is knowledgeable in either financial empowerment training tools or small business development training topics (LIFT will train the candidate in the area they haven’t been exposed to yet). A minimum of two to four years of experience serving individuals with barriers that low-income parents encounter when seeking to improve their financial well-being through educational, employment and entrepreneurship opportunities. The Business Training Coordinator’s primary objective will be to provide effective financial, small business and entrepreneurship tools, strategies, and resources to overcome those barriers. They will also serve as the key internal point of contact and resource for financial and entrepreneurship topics for LIFT staff and volunteer MSW interns as they deliver coaching services. The Business Training Coordinator will support the Director of Entrepreneurship in developing training, presentations, activities, and deliver the Community Business Academy (CBA) classes for internal and external audiences on small business development and financial capabilities. Additionally, the Business Training Coordinator will support the team to develop, cultivate, and foster strategic external community partnerships with organizations and other stakeholders to increase recruitment efforts of all LIFT programs to better support our members in business development, financial capabilities, and improved workforce development.
AS A BUSINESS TRAINING COORDINATOR, YOU WILL:
- Leverage your knowledge and experience with financial and entrepreneurial topics to advance LIFT’s financial coaching model & entrepreneurship program
- Administer financial programming such as trainings, workshops, savings products, access to capital for new businesses and more
- Build and maintain strong relationships with external partners focused on financial, job force development services, small business and entrepreneurship support to effectively build access to community resources for members
- Assist in developing a strategic plan for recruitment and enroll new entrepreneurs for the Community Business Academy (CBA)
- Collect and manage data reporting for programs in Salesforce and other systems (for Coaching and Entrepreneurship programs)
- Monitor quality of local program data collection and adjust strategies as needed, with support from LIFT’s National Program Team and external partners
- Share and learn best practices from funders/stakeholders, local and national program staff to ensure ongoing improvement of LIFT’s program model
- Provide support to Program Coordinators & Staff with parent workshops, events, and recruitment efforts with external partners supporting financial and entrepreneurial activities for members
- Provide support to Director of Entrepreneurship and other Directors in the form of planning, problem solving, continuous improvement, and thought partnering
- Assist with developing flyers, marketing materials, PowerPoint presentations, etc.
- Conduct presentations on business entrepreneurship and financial topics to small and large audiences both in person and online
OUR IDEAL CANDIDATE
- Committed to LIFT values of equity, relationships, diversity, hope and excellence
- Has a bachelor’s degree in related field and/or equivalent work experience and 2-4 years’ working or volunteering with low-income communities. Recent MBA graduates or those about to graduate from an entrepreneurship or closely related field are ideal candidates. Flexibility for those in their final year of MBA program will be considered.
- Spanish proficiency required
- Experience working in entrepreneurship, business development, financial capability/empowerment, workforce programs, or post-secondary education a plus
- Demonstrated experience and results in financial topics and services, e.g. financial literacy, asset-building strategies, financial goal setting, etc.
- Demonstrated strong relationship-building skills to assist in initiating, stewarding, and strengthening external partnerships for the purpose of creating more opportunities for staff and members, and with current member engagement and outreach for member recruitment
- Comfortable as a public speaker, have strong training, presentation, and facilitation skills
- Possess a sense of continuous improvement and demonstrated experience applying it to improve individual and organizational contributions
- Be comfortable using Salesforce (or similar data gathering tools) to analyze data to learn and improve service delivery for LIFT programs; experience using Salesforce a plus but not required
- Highly organized and detail-oriented; able to execute multiple priorities and manage multiple stakeholders
- Be a clear, compelling, and persuasive communicator who enjoys creating positive momentum around a common goal
Don’t think you have everything for this role but are still interested? Please don’t hesitate to apply. We’d love to hear from you! LIFT believes that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success and is committed to providing equal employment opportunity to all qualified applicants. LIFT’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of people of color, women, veterans, and individuals with disabilities in our organization.
WHAT WE OFFER
- LIFT’s compensation philosophy is to pay competitively for our non-profit sector and ensure equity across the organization. The salary range for this role is $55,000 - $60,000. Compensation for the role will depend on several factors including qualifications, skills, competencies, and experience, and may fall outside the range shown.
- Employer-paid health care coverage (100% for employees, 75% for dependents)
- 403(b) retirement savings plan including an employer match contribution of up to 5%
- Generous paid-time-off policy starting with 4 weeks in the first year, Federal holidays, the day after Thanksgiving, Cesar Chavez day, a one-week company-wide vacation over the winter holidays, and a one-week company-wide vacation over the summer fiscal year transition
- 12 weeks paid parental leave
- Partial cell phone coverage
- Pre-tax accounts for transit, health, and childcare benefits
Please submit a resume.