POSITION: NATIONAL DEVELOPMENT OPERATIONS MANAGER

LOCATION: NEW YORK, CHICAGO, LOS ANGELES, OR WASHINGTON, D.C. (D.C. PREFERRED)

REPORTS TO: SENIOR DEVELOPMENT & OPERATIONS DIRECTOR

SUPERVISES: N/A

FLSA STATUS: EXEMPT

 

ABOUT OUR ORGANIZATION

LIFT is a national nonprofit on a mission to invest in families to break the cycle of poverty. We believe that racial and gender wealth gaps stem from structural inequities that keep them trapped in a cycle where poverty, like wealth, is passed from generation to generation. At LIFT, we interrupt the generational transmission of poverty by partnering with parents of young children to build well-being, financial strength, and social connections – or as we like to put it, Hope, Money, and Love. LIFT’s one-on-one coaching program empowers parents to set and achieve goals that put families on the path toward economic mobility – such as going back to school, improving credit, eliminating debt, or securing a living wage. In addition to coaching, LIFT parents also receive direct cash infusions to reinvest in their families and goals. 

LIFT is at an exciting moment in its organizational trajectory. We aim to further scale our impact by 1) making continuous improvements to our direct service model, 2) partnering with other organizations and agencies to deliver LIFT's program and support to the families they serve, and 3) influencing policy change at the local, state, and national level. We are looking for team players who thrive in a growth environment of continuous improvement, are committed to LIFT’s mission, and uphold LIFT’s values of diversity, equity, excellence, hope, and relationships.     

*LIFT is operating as a hybrid environment, and this role will be expected to work in the office as needed, potentially up to twice a week.     

 

POSITION OVERVIEW

The National Development and Operations Manager is responsible for providing outstanding support for LIFT's frontline fundraisers across the country. The National Development and Operations Manager will empower LIFT's senior fundraisers with the information and tools they need to effectively share LIFT's story with potential funders and use data and systems to effectively steward donor opportunities and relationships. Reporting to LIFT's Senior Development & Operations Director, this person will partner with frontline fundraisers to ensure national and regional donor pipelines and events are progressing regularly through strategy meetings, prospect research, and development operations.

 

As a National Development and Operations Manager, you will:

  • Manage and continuously refine the internal systems required for prospect identification, cultivation, solicitation, and stewardship to support the management and tracking of LIFT's fundraising activities
  • Support portfolio management strategy in Salesforce through the creation and refinement of fundraising dashboards across LIFT city and national offices
  • Provide technical and troubleshooting support for fundraising activities in Salesforce when necessary
  • Generate reports and insights for different audiences, including regional and national fundraising teams, finance and operations, and the Board of Directors help us track progress to goals and inform fundraising strategy
  • Collaborate seamlessly with LIFT’s finance and operations team
  • Serve as LIFT's SalesForce "super user," driving (with support from our technology team) the continuous improvement of our tracking, reporting and forecasting capabilities
  • Manage national and regional gift processing, assuring quality and accurate data management
  • Oversee and implement a system for ongoing prospect research that’s integrated with pipeline meetings
  • Manage related development systems such as Funraise/LIFT donor web pages and prospect research tools as needed for giving campaigns
  • Support with additional operational priorities and special projects on a rolling basis with training provided as needed (e.g., centralized event planning)

 

OUR IDEAL CANDIDATE:

  • Committed to LIFT’s mission and demonstrate LIFT’s values of equity, diversity, relationships, hope, and excellence
  • Customer service oriented
  • Problem solver
  • Disciplined systems builder dedicated to continuous improvement
  • Ability to organize and analyze data
  • Basic knowledge of accounting and budgets
  • Minimum of 2 years of experience leveraging Salesforce’s donor management and CRM capabilities, and reporting functions.   
  • 2+ years of nonprofit development experience, in a wide-ranging role at small or growing nonprofit or specialized experience at a larger non-profit
  • Ability to meet aggressive deadlines on multiple projects

Don’t think you have everything for this role but are still interested? Please don’t hesitate to apply. We’d love to hear from you!LIFT believes that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success and is committed to providing equal employment opportunity to all qualified applicants. LIFT’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of people of color, women, veterans, and individuals with disabilities in our organization.    

   

WHAT WE OFFER  

  • Salary Range: $60,000.00 - $65,000.00. LIFT’s compensation philosophy is to pay competitively for our non-profit sector and ensure equity across the organization. Compensation for the role will depend on several factors including qualifications, skills, competencies, and experience.  
  • Benefits:  
  • Employer-paid health care coverage (100% for employees, 75% for dependents) 
  • 403(b) retirement savings plan including an employer match contribution of up to 5%
  • Generous paid-time-off policy starting with 4 weeks in the first year, Federal holidays, the day after Thanksgiving, Cesar Chavez day, a one-week company-wide vacation over the winter holidays, and a one-week company-wide vacation over the summer fiscal year transition
  • 12 weeks paid parental leave
  • Partial cell phone coverage 
  • Pre-tax accounts for transit, health, and childcare benefits 
  • Please see here for a more in-depth overview of LIFT’s Benefits and Culture. 

 

TO APPLY   
Please visit www.whywelift.org/careers to apply and submit a resume. 

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