POSITION: Communications Director

LOCATION: Washington, DC, Chicago, or Los Angeles

REPORTS TO: Chief Advancement & Cities Officer

SUPERVISES: National Communications Associate

FLSA STATUS: Exempt (not eligible for overtime)



Founded in 1998, LIFT is a nonprofit organization on a mission to break the cycle of poverty by investing in parents. LIFT’s one-on-one coaching program empowers parents to set and achieve goals that put families on the path toward economic mobility – such as going back to school, improving credit, eliminating debt, or securing a living wage. In addition to coaching, LIFT parents also receive direct cash infusions to reinvest in their families and goals. LIFT partners with colleges, governments, and health systems to deliver its services nationwide and operates sites in Chicago, Los Angeles, New York, and Washington, D.C. Learn more at www.whywelift.org.


LIFT is at an exciting moment in its organizational trajectory. We aim to further scale our impact by 1) making continuous improvements to our direct service model, 2) partnering with other organizations and agencies to deliver LIFT's program and support to the families they serve, and 3) influencing policy change at the local, state, and national level. We are looking for team players who thrive in a growth environment of continuous improvement, are committed to LIFT’s mission, and uphold LIFT’s values of diversity, equity, excellence, hope, and relationships.   


*LIFT is operating under a hybrid schedule, and this role will be expected to work in the office as needed, potentially up to twice a week.  



The Director of Communications will position LIFT as a thought leader in poverty alleviation and economic mobility. This role is responsible for managing and building external relationships with LIFT’s constituencies, including funders and the media.  Reporting to the Chief of Advancement and Cities, the Director of Communications will be the communications partner on a variety of strategic initiatives that advance LIFT’s policy objectives; and raise awareness, visibility, and funds. The Director of Communications will work as a member of the Leadership Team to set and guide the strategy for communications, website, and public relations messages and collateral to consistently articulate LIFT’s mission. The Director of Communications will lead their team (Communications Associate and Intern) to ensure that LIFT is viewed as the primary source, disseminator, and conduit of information within the sector.



  • Put communications vehicles in place to create momentum, grow business, and build brand awareness as well as to test the effectiveness of communications activities
  • Develop, implement, and evaluate the annual communications plan across the network’s discreet audiences in collaboration with LIFT’s team and constituents including parent ambassadors
  • Work in collaboration with Director of Policy and Advocacy with focus on developing member voice, packaging programmatic insights, and increasing thought leadership exposure for LIFT's CEO, Executive Directors, and other LIFT spokespeople
  • Work with National Program Team to transform design, evaluation, and insights into compelling messages and disseminate to the right audiences and for Technical Assistance business development
  • Work with the Development team to produce materials and event collateral that support fundraising efforts
  • Lead the generation of online content that engages audience segments and leads to measurable action. Decide best distributions channels for who, where, and when to disseminate
  • Manage the development, distribution, and maintenance of all print and electronic collateral including, but not limited to the annual report, newsletters, event materials, brochures, and LIFT’s website
  • Develop an internal system for handling national and regional communications and event marketing requests
  • Support the Leadership Team and parent ambassadors in preparation for panels, media appearances and other thought leadership opportunities
  • Recruit and manage consultants, interns, and volunteers providing marketing support such as graphic design, copywriting, and other areas as needed



  • At least 8 years of communications experience developing and implementing communications strategies, ideally in an “in-house” leadership role ideally within a matrixed (national with regional sites) nonprofit entity
  • Knowledgeable about issues related to LIFT’s work to provide innovative two-gen solutions to poverty alleviation, bridge racial and gender wealth gaps, and build economic mobility for marginalized communities
  • A desire to work within a dynamic organization that is focused on continuous improvement to improve results
  • Commitment to building internal race equity and strong team culture
  • Track record of results in thought-leadership/brand building covering areas such as website content, newsletters, and donor communications.
  • Ability to work in a collaborative style with all stakeholders including staff, board members, volunteers, donors, and program participants.
  • Excellent, clear, and compelling writing/editing and verbal communication skills
  • A strong track record as an implementer who thrives on managing a variety of key initiatives concurrently towards successful outcomes.
  • Ability to strategize and think “big picture,” identifying innovations and opportunities for improvement. 
  • Proven ability to establish and strengthen relationships with external partners and internal cross-department teammates
  • Demonstrated LIFT’s values of equity, diversity, relationships, hope, and excellence 


Don’t think you have everything for this role but are still interested? Please don’t hesitate to apply. We’d love to hear from you! LIFT believes that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success and is committed to providing equal employment opportunity to all qualified applicants. LIFT’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of people of color, women, veterans, and individuals with disabilities in our organization.   



  • Salary Range: $85,000.00 - $100,000.00. LIFT’s compensation philosophy is to pay competitively for our non-profit sector and ensure equity across the organization. Compensation for the role will depend on several factors including qualifications, skills, competencies, and experience. 
  • Benefits:
    • Employer-paid health care coverage (100% for employees, 75% for dependents)
    • 403(b) retirement savings plan including an employer match contribution
    • Generous paid-time-off policy, including all federal holidays, the day after Thanksgiving, Cesar Chavez day, a one-week company-wide vacation over the winter holidays, and a one-week company-wide vacation over the summer fiscal year transition.
    • 12 weeks paid parental leave
    • Partial cell phone coverage
    • Pre-tax accounts for transit, health, and childcare benefits

Please visit www.whywelift.org/careers to apply and submit a resume.

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