POSITION: Talent & Culture Coordinator/HR Generalist

LOCATION: Washington, D.C.

REPORTS TO: Talent & Culture Director

SUPERVISES: Talent & Culture Intern, TBD

FLSA STATUS: EXEMPT

ABOUT OUR ORGANIZATION

LIFT is a national nonprofit whose mission is to invest in families to break the cycle of poverty. We connect hardworking parents and caregivers of young children to the people, tools, and resources they need to reach economic stability and mobility. We help them build personal well-being, social connections, and financial strength to secure basic needs and achieve long-term goals and aspirations, like a safe home, living wages or a better education. LIFT operates in Chicago, Los Angeles, New York and Washington, D.C., communities with some of the highest rates of concentrated poverty. To learn more, visit www.whywelift.org.  

LIFT is at an exciting moment in its organizational trajectory, having launched a new four-year strategic plan for scale through influencing systems and policy change in addition to continuous improvements to our direct service model. We are looking for entrepreneurial, results-driven, relationship builders who are committed to LIFT’s mission and values of diversity, operating with excellence, equity, relationships, and hope.  

*LIFT has transitioned to a hybrid schedule, and this role will be expected to work in the office a minimum of a few times a month depending on the team’s needs. 

POSITION OVERVIEW

The Talent & Culture Coordinator/HR Generalist is a key member of hands-on team who helps maintain the smooth operations of the organization’s talent and culture functions and is part of the overall Operations Team. The ideal candidate is a detail-oriented self-starter who is customer-service oriented in how they interact with the organization’s staff, vendors, and stakeholders. This position is based in Washington, D.C. and serves LIFT’s regional sites and national teams.  

You will support the Talent & Culture Director in handling day-to-day talent and culture related tasks within the entire employee lifecycle which includes recruiting, compliance, on/offboarding, benefits and payroll, and talent management, all with a strong lens toward how the department can positively impact race, inclusion, and equity. Additionally, you will support finding ways to continuously improve processes and practices within the Talent & Culture Team, and the Operations Team as a whole, leading the organization to operate more efficiently and effectively. 

This is an outstanding opportunity for a proactive, hands-on Talent & Culture professional who is passionate about our mission, highly organized, detail-oriented, thrives in a fast-paced environment. You would bring your customer service orientation to the role, your love to create from scratch and apply continuous improvement to a dynamic and growing national non-profit.

Your responsibilities will include:

  • REI (Race, Equity, Inclusion) - With the Director of Talent & Culture, advance LIFT’s commitment to REI, implement the Talent & Culture team’s REI goals, bring an equity lens to the Talent & Culture’s team’s work, pro-actively engage in REI learning, and bring forward ideas to improve our REI initiatives
  • Talent Acquisition – Take the lead on coordinating the full recruitment lifecycle and hiring processes to attract top talent among a diverse pool of candidates and creating an amazing candidate experience to include active sourcing and making sure the process is as efficient and effective as possible
  • Onboarding and Offboarding– Coordinate an engaging and “user friendly” employee onboarding experience and a smooth “LIFT Off” for departing employees; implement the onboarding process to include creating orientation agendas and using our HRIS (Namely); provide onboarding overviews and training; make continuous improvements to the program ensuring that the experience and process are a seamless and excellent entrance into our organization and culture; administer offboarding process by ensuring a smooth transition for the departing employee and their manager including conducting exit interviews, ensuring proper work transition plans are in place and performing regular analysis on our feedback data
  • Compensation, Benefits, and Payroll – Participate in compensation analyses to ensure LIFT is aligned with market data; coordinate benefits administration by setting up new hire elections, processing employee change requests, escalating benefits issues to the benefits broker, canceling elections for departing employees, and conducting annual open enrollment in conjunction with the Director of Talent & Culture and the Chief Operations and Finance Officer; coordinate with the Finance and Accounting team to process payroll
  • Compliance, Policies & Processes – Research and implement compliance and policy efforts for the organization along with the Talent & Culture Director; document and update Talent & Culture-related processes
  • Talent Management- With the Director of Culture & Talent, develop LIFT University / professional development opportunities based on staff feedback needs, organizational development requests, and engagement and culture surveys; conduct quarterly assessment process including administering the mid and annual review cycles; pro-actively thought partner with the Director of Talent & Culture on employees issues
  • Culture - Provide excellent customer-service to employees resulting in an amazing employee experience and contributing to high scores in the Shared Services surveys (feedback from employees about Talent & Culture’s service); participate in the Culture Committee with creating pro-active measures to keep employee engagement high; contribute to the Talent & Culture newsletter and other forms of internal communication

OUR IDEAL CANDIDATE: 

  • You are committed to LIFT’s mission and values
  • You have 2-3 years Human Resources experience; in a nonprofit environment highly preferred
  • A Bachelor’s degree in a related field or equivalent work experience
  • You are committed to advancing diversity initiatives at LIFT through our REI (race, equity, and inclusion) focus and bring an equity lens to your work
  • You are adept at using, customizing, and managing an HRIS and ATS, and other Talent-related software
  • You are highly organized and detail-oriented
  • You thrive in a fast-paced environment and have the ability to re-prioritize throughout the day
  • You have excellent time management skills, and you are able to meet deadlines even when faced with numerous competing priorities 
  • You have a proven track record at amazing follow-up and follow-through on tasks/requests
  • You take initiative and have a knack for devising creative solutions to any problem in your path
  • You are customer-oriented and approach every situation with a spirit of kindness and generosity
  • You demonstrate good judgement and discretion such as the ability to escalate an issue when needed and maintain confidentiality in your work
  • You are a strong collaborator who enjoys learning, developing, and following best practices in partnership with a team 
  • You are an experienced user of Office 365 software such as Excel, Word and PowerPoint and can adapt well to new apps such as Teams, Flow, etc. 

Don’t think you have everything for this role but are still very interested? Please don’t hesitate to apply. We’d love to hear from you! LIFT believes that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success and is committed to providing equal employment opportunity to all qualified applicants. LIFT’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of people of color, women, veterans, and individuals with disabilities in our organization.  

WHAT WE OFFER: 

LIFT’s compensation philosophy is to pay competitively for our non-profit sector and ensure equity across the organization. The salary range for this role is $55,000 - $60,000. Compensation for the role will depend on several factors including qualifications, skills, competencies, and experience, and may fall outside the range shown.

LIFT provides an attractive benefits package that includes employer-paid health care coverage (100% for employees, 75% for dependents), a 403(b) retirement plan including an employer match contribution, 12 weeks paid parental leave, partial cell phone coverage, and pre-tax accounts for transit, health, and childcare benefits. LIFT also provides a generous paid-time-off policy, including one-week company-wide vacation over the winter holidays and a one-week company-wide vacation over the summer fiscal year transition.  

LIFT is a qualifying public service employer, which means all full-time LIFT employees qualify for the Public Service Loan Forgiveness (PSLF) Program. To learn more about the program, please visit: https://studentaid.gov/pslf/.

 

TO APPLY

Qualified individuals, please submit a resume and thoughtful cover letter with salary requirements.

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