POSITION: Program Coordinator, Training

LOCATION: Chicago

REPORTS TO: LIFT-Chi Program Manager

SUPERVISES: Not applicable 

FLSA STATUS: EXEMPT

 

ABOUT OUR ORGANIZATION

LIFT is a national nonprofit whose mission is to empower families to break the cycle of poverty. Founded in 1998, we have helped 100,000 low-income individuals achieve their goals. Today we connect hardworking parents and caregivers of young children to the people, tools and resources they need. LIFT operates in Chicago, Los Angeles, New York and Washington, D.C., communities with some of the highest rates of concentrated poverty. We help families build the personal well-being, social connections and financial strength to secure basic needs and achieve long-term goals and aspirations, like a safe home, living wages or a better education. To learn more, visit www.whywelift.org.

LIFT is at an exciting moment in its organizational trajectory. We are about to launch a new four-year strategic plan. We are looking for community-centered, entrepreneurial, results-driven, relationship builders who are committed to LIFT’s mission and values.

 *During COVID-19, LIFT has transitioned to working and providing services remotely and is committed to the safety of its staff, coaches, and members. 

POSITION OVERVIEW

The Program Coordinator, Training is a critical member of the team and works closely with the regional Program Manager to coordinate and deliver high-quality training activities on a regular basis. This includes on-boarding new coaches and supporting existing coaches through evaluation, reflection, and feedback. They also provide direct coaching services to families and leverage that direct experience to foster continuous learning across the organization. This person should not only seamlessly coordinate existing training supports, but also problem solve and improve upon the status quo. They demonstrate an eagerness to learn and support the team across departments in order to build a new standard of excellence for LIFT’s impact.

AS A PROGRAM COORDINATOR YOU WILL:

  • Implement training activities designed collaboratively with the Program Manager, including weekly on-going trainings, group reflection sessions, and coach observations
  • Coordinate all logistics to on-board new coaches and facilitate sessions
  • Complete data quality assurance checks and maintenance
  • Oversee and maintain up to date community resources and referrals for parent members and coaches
  • Provide direct coaching to parents of young children
  • Partner with the National Office as needed to improve upon systems, tools, and resources
  • Provide operational support including outreach to families for reminder calls, events, etc.
  • Provide support with programmatic special projects, as needed

 QUALIFICATIONS:

  • Bachelor’s degree and 1-2 years’ experience (or 4-5 years equivalent experience with no Bachelor’s) in resource development and training preferred; experience working or volunteering with low-income communities is a plus
  • You center race equity in your work
  • You are a skilled communicator and are adept at facilitating group discussion
  • You are customer-oriented and approach every situation with a spirit of generosity
  • You are detail-oriented and place a high premium on data accuracy
  • You are highly organized and possess excellent time management skills; you are able to meet deadlines in spite of frequent interruptions
  • You take initiative and have a knack for devising creative solutions to any problem in your path
  • You thrive in a fast-paced environment and enjoy juggling several tasks at once
  • You demonstrate good judgement and discretion
  • You are an experienced user of MS Office (Word, Outlook, and Excel specifically); other systems a plus
  • Bilingual Spanish preferred (not required)

Don’t think you have everything for this role but are still very interested? Please don’t hesitate to apply. We’d love to hear from you!

LIFT believes that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success. LIFT does not make hiring decisions on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, socio-economic background, age, disability, religion, political affiliation, or ideology.

WHAT WE OFFER:

In addition to a competitive salary, LIFT provides an attractive benefits package that includes employer-paid health care coverage, a 403(b) retirement plan including an employer match contribution, partial cell phone coverage, and pre-tax accounts for transit, health, and childcare benefits. LIFT also provides a generous paid-time-off policy, including a one-week company-wide vacation over the winter holidays. 

TO APPLY:

Please submit your resume and a thoughtful cover letter with salary requirements.

Apply for this Job

* Required
  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at LIFT are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.