POSITION: DIRECTOR OF TECHNICAL ASSISTANCE
LOCATION: WASHINGTON, D.C. (REMOTE)
REPORTS TO: SENIOR VICE PRESIDENT OF PROGRAM AND STRATEGY
SUPERVISES: NATIONAL PROGRAM MANAGER, FAMILY ECONOMIC MOBILITY
FLSA STATUS: EXEMPT
ABOUT OUR ORGANIZATION
LIFT is a national nonprofit whose mission is to empower families to break the cycle of poverty. Founded in 1998, we have helped 100,000 low-income individuals achieve their goals. Today we connect hardworking parents and caregivers of young children to the people, tools and resources they need. LIFT operates in Chicago, Los Angeles, New York and Washington, D.C., communities with some of the highest rates of concentrated poverty. We help families build the personal well-being, social connections and financial strength to secure basic needs and achieve long-term goals and aspirations, like a safe home, living wages or a better education. To learn more, visit www.whywelift.org.
LIFT is at an exciting moment in its organizational trajectory. As we begin the next phase of our strategic plan, we are expanding our team. We are looking for entrepreneurial, results-driven, relationship builders who are committed to LIFT’s mission and values.
*During the COVID-19 crisis, LIFT has transitioned to working and providing services remotely and is committed to the safety of its staff, coaches, and members.
LIFT is in an exciting moment of growth in providing technical assistance to high-potential partners to integrate the LIFT Coaching Model. The National Director of Technical Assistance will cultivate and manage implementation of LIFT’s Technical Assistance (TA) partnerships. This will include leveraging previous experience providing TA, improving LIFT’s TA services, and supporting external stakeholders with integrating new practices and tools into their programming. The National Director of Technical Assistance will also lead on identifying opportunities for expansion with new TA partnerships within LIFT’s priority sectors: pediatric healthcare, community colleges, government social services, and early childhood education. The National Director of TA will also provide partnership and input on new funding opportunities in collaboration with the National Development Team. The National Director of Technical Assistance will support the National Program Manager in overseeing ongoing knowledge management and sharing of resources and best practices for LIFT’s contributions to technical assistance partners, working in collaboration with the project leads, leveraging and sharing LIFT’s lessons and insights with our partners in the field.
In addition, the National Director of Technical Assistance will oversee LIFT’s work with the National Center for Parent, Family, Community Engagement (NCPFCE), a part of a comprehensive Office of Head Start Training and Technical Assistance (TTA) System that provides TTA to support Head Start and Early Head (HS/EHS) programs nationwide. As the NCPFCE’s Family Economic Mobility subject matter expert, LIFT works closely with NCPFCE leadership to identify Family Engagement and Economic Mobility TTA needs across HS Regions, develop TTA content, and implement TTA services. The National Director of Technical Assistance will work in close collaboration with the National Program Manager to design, field-test, and scale trainings and materials for the NCPFCE.
AS A NATIONAL DIRECTOR OF TECHNICAL ASSISTANCE, YOU WILL:
- Lead the development and design of technical assistance programming and training, ensuring that LIFT continues to deliver best in class service to its TA partner organizations
- Serve as the organization's leader focused on identifying, cultivating, and managing technical assistance partnerships and collaborating with LIFT’s Development and Finance to secure and manage funding for this work
- Oversee implementation of LIFT’s technical assistance to deliver high quality, responsive supports that facilitate high-quality integration of LIFT’s coaching model
- Collaborate with the LIFT’s evaluation team on the design and implementation of LIFT’s evaluation efforts, measuring the impact of LIFT’s Technical Assistance work, and refining technical assistance approaches as the organization evolves over time; support in reporting and elevating LIFT’s reach and impact through technical assistance
OUR IDEAL CANDIDATE:
- 5-8 years professional experience working on program design, implementation, training and facilitation, and/or partnership management; familiarity with LIFT’s priority sectors preferred (including pediatric healthcare, community colleges, government social services, and early childhood education)
- Experience working with families living with low-income and/or in economic mobility programs, and proven ability to work effectively and respectfully with diverse populations in a culturally sensitive way
- Proven ability to establish and strengthen relationships with external partners and internal, cross-department teammates
- Training development, curriculum development, and facilitation experience, experience delivering virtual trainings and using participatory training techniques, and clear and compelling verbal and written communication
- Experience managing grant funding (federal and private) and understanding reporting requirements and deliverables
- Understanding of racial inequity, including how it plays out within organizations; an ability to spot the potential for racial disparities and propose solutions that advance racial equity; a commitment to continually developing in this area
- Strong track record managing large projects with many moving parts towards successful, measurable outcomes
- Ability to strategize and think “big picture,” identifying innovations and opportunities for program design improvement
- Familiarity with Head Start TTA system, understanding of interaction between National Centers, Regional TTA organizations, and local HS/EHS providers (preferred)
- Masters of Social Work a plus
Don’t think you have everything for this role but are still very interested? Please don’t hesitate to apply. We’d love to hear from you!
LIFT believes that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success. LIFT does not make hiring decisions on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, socio-economic background, age, disability, religion, political affiliation, or ideology.
WHAT WE OFFER:
In addition to a competitive salary, LIFT provides an attractive benefits package that includes employer-paid health care coverage, a 403(b) retirement plan including an employer match contribution, partial cell phone coverage, and pre-tax accounts for transit, health, and childcare benefits. LIFT also provides a generous paid-time-off policy, including a one-week company-wide vacation over the winter holidays.
Please submit your resume and a thoughtful cover letter with salary requirements.