Legal Operations Lead
Reporting to: Head of Legal
Location: London, United Kingdom
Who we are and why we exist
At Liberis – merchants matter most! We’ve been on a mission to provide small and medium businesses (SMEs) with accessible and responsive finance since 2007. SMEs account for most businesses worldwide and are critical contributors to job creation and global economic development. They represent about 90% of businesses and more than 50% of employment worldwide. Despite this, more than three quarters (77%) of SME businesses last year were unable to secure the traditional bank financing they desperately needed to grow and thrive. This has created a $5 trillion funding gap for SMEs globally.
That’s where Liberis steps in! To best help small businesses, Liberis has built the leading global embedded finance platform. Through this, Liberis provides partners with the technology and financial solutions necessary to offer personalised and accessible funding to their small business customers.
To date with ~20 global strategic partners and direct reach to more than 1 million small businesses, Liberis has provided $1 bn of funding in over 50,000 transactions, enabling more than 100,000 jobs to be created and saved. We are making a genuine difference to your local pub, hairdresser and online retailer!
We are in a very exciting period of growth, in the UK and internationally, with teams based in London, Nottingham, Stockholm, Atlanta, Munich and remotely. We are looking for talented and ambitious individuals to help us reshape business finance. How we work is as important to us as what we do – exemplified by our behaviours:
#1 Merchants matter most – our success is tied to our merchants' success
#2 Act like time is running out – the fastest company in a growing market will win
#3 Own every outcome – the hardest problems we face are yet to be solved
#4 Communicate directly – we don’t have time to beat around the bush
#5 Prove it - every feature we build, decision we make and action we take, matters
#6 Empathy always - Liberis wins when every employee thrives
If our mission and behaviours resonate – get in touch!
Who are we?
We are an award-winning Legal, Compliance and Info Sec Team who are fully embedded within the business. We are led by ‘General Counsel of the year’ and we love being on the cutting edge of innovation in our industry. We believe Legal are the guardrails not the gatekeepers to enable sustainable business growth. Innovative use of legal technology and process optimisation is critical to be able to meet the pace of growth: we embrace use of business-self serve tools allow the business to meet.
What’s the role?
As the Legal Operations Lead you will be:
- Shaping and leading on legal operations, suggesting enhancements to processes and technology to optimise the way the team works;
- Lead on implementation of AI tools to bring efficiencies and enable the business to self-serve on legal workstreams.
- In charge of maintaining our co sec and committee calendar tracker, and organising associated reports;
- Responsible for maintaining (and improving accessibility of) business facing legal resources;
- Responsible for our document repository and contract management systems;
- Proactively maintain and raise the profile of the Legal team by developing and taking forward team initiatives/objectives and business friendly operational processes.
- Assist with preparation of information packs and slide decks to present information regarding the legal team to the business and investors.
- Responsible for tracking legal team goals.
- Oversee the relationship with the department’s outside counsel law firms and other vendors, and assist with related billing/invoicing and payment processes. Provide a streamlined and efficient budget management process.
- Leverage data through metrics and dashboards to provide insights to leadership on various legal value, workload and costs.
- Working on fast paced projects and together with the Chief Legal and Compliance Officer and Head of Legal to manage tight deadlines.
Who are you?
- You have a can-do, solution driven attitude.
- You are keen to work with the business, to talk to them and to understand their pain points.
- You are excellent at translating complex concepts and workflows into business-friendly data-centric assets.
- You are passionate about the power of technology and process optimisation to create efficient ways of working.
- You are highly process-driven and have a passion for operationalising.
- You are not afraid to get involved where you haven’t had lots of experience before – you like to learn new things and be challenged.
- You have tenacity and stamina – you will see each project through to the end, using solid organisational skills and attention to detail to achieve the best possible result.
- You believe in the importance of team culture and realise that hard work is easier when we have fun doing it together!
- You are a team player; willing to roll up your sleeves to undertake a wide variety of tasks across all areas of the business - some routine, and others more challenging - and to take ownership of them and see them to conclusion.
We think you’ll need
- Proven experience (we expect this to be roughly 2+ years) in a legal operations (or similar) role.
- Experience with implementing AI tools for operational efficiencies.
- Experience with using tools to track and manage budgets.
- Experience with ‘help desk’ ticketing systems (e.g. Freshservice/ Zendesk).
- Experience building and maintaining intranet portals and pages.
- Experience managing business operations functions including systems, data analytics, budgeting, or vendor oversight.
- Demonstrated leading large projects, managing multiple large vendor relationships.
- Demonstrated experience identifying and implementing best practices and process improvements.
- Strong interpersonal skills.
- Ability to balance and prioritize multiple tasks and projects.
- Ability to proactively identify needs and issues and provide solutions.
What happens next?
Think this sounds like the right next move for you? Or if you’re not completely confident that you fit our exact criteria, apply anyway and we can arrange a call to see if the role is fit for you. Humility is a wonderful thing, and we are interested in hearing about what you can add to Liberis!
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