Level Ex is the world's leading medical video game studio. We bring together the best minds across healthcare and interactive entertainment to accelerate the adoption of new skills and treatments in medicine. Using the Neuroscience of Play, our mobile games, medical simulation technology, game mechanics, and cloud-gaming platform engage hundreds of thousands of medical professionals and empower the top healthcare companies, societies, and organizations like NASA.

With more than 2.5 million downloads worldwide, Level Ex's games are played by more than 750,000 medical professionals

Did we mention that we're fun, too? Our games drive an order of magnitude more engagement than other digital HCP marketing and training approaches…and we are just scratching the surface of what is possible. Join us.

What You'll Do

As the Social Media Specialist, you have a unique opportunity to build upon an existing community through all relevant social channels as the voice of Level Ex. In your role, you will engage daily with a diverse network of industry executives and medical professionals across varying specialties with the goal of driving valuable, thought-provoking discussions to advance the practice of medicine through play.

Reporting to the Senior Community Engagement Manager, you will:

  • Work with the Senior Manager to build community engagement and communication strategies (e.g. trade shows, events, newsletters, push, social, virtual focus groups, and board meetings, etc.) for medical professionals and industry leaders
  • For Social Media:
    • Plan and implement social media strategy (on various platforms) to build and increase engagement with our audiences
    • Create, curate, and manage social media content, including extensive copy writing and visual ideation
    • Manage brand and related channels on a day-to-day basis to engage and drive visibility with our community
    • Coordinate with Sales, Production, and Art teams to extract and conceptual shareable content
    • Strategize with the creative team and digital teams on trends, best practices, and ways to constantly improve content quality
  • For Trade Shows:
    • Support event and experience strategy, planning and execution: partner, industry, and virtual
    • Project management, scheduling and execution including event logistics (e.g. booth space, travel, staffing, sponsorship opportunities)
  • Embody the voice of the brand to create content that is authentic and powerful for all channels
  • Help measure and optimize program performance to track and report on ROI

What You'll Bring

  • 3+ years of experience managing social media platforms and developing content
  • Knowledge of best practices and emerging trends for social media platforms including LinkedIn, Twitter, YouTube, Instagram, TikTok, etc.
  • Excellent writing and editing experience; you will need to write and speak in the Level Ex "voice," which is highly influenced by the fact that we're a games studio (read: engaging, funny, irreverent, surprising) with physicians as our users (read: must show appropriate respect for the life and death aspect of the medical issues our products help teach doctors about)
  • Project management experience implementing web and experiential design best practices

Bonus Points For

  • Hubspot experience
  • Experience working in healthcare and startup environments

Benefits & Perks

  • Multiple health insurance plans, one with 100% company-paid premiums at all levels
  • 401(k) with generous company-paid match
  • Family-friendly benefits; 4 weeks of PTO, 2 weeks of company holidays, dental, vision, optional pet insurance, and more!
  • Hybrid work environment with an office in Chicago's Loop (plenty of game consoles and snacks for every diet)
  • In-person and remote-friendly events, i.e., board games tabletop simulator, Jackbox Games, DEI events, game jams, virtual happy hours


Please send us your resume, along with a cover letter detailing how your experience to date will set you up for success in the role. Meet some of our incredible team here, and learn why you'll enjoy our company and culture -Video: Why Join Level Ex.

Equal Opportunity Statement (EEO)

Level Ex provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender identity or expression, medical condition, genetic information, or sexual orientation in accordance with applicable federal, state and local laws.

No Agency or Recruiter submissions will be accepted.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.


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