Level is bringing together talented, passionate people from diverse backgrounds. We’re looking for teammates who are naturally curious and love to ask questions, even when it means challenging the established way of doing things. We foster a work environment where every voice in the room is heard, and encourage people to have a strong sense of ownership over their work. We believe in an inclusive culture where all team members can grow, contribute, and feel valued. 

 

About the role

  • As the first CRM hire for Level, evaluate and onboard a new Email Service Provider (ESP)

  • Develop, own and execute email and push marketing strategies and communications in promotional, transactional, lifecycle, and triggered campaigns to drive growth and retention

  • Own the campaign development process from creation through deployment (content development, build, QA and send)

  • Own post-campaign analysis by measuring and establishing KPIs, describe trends through weekly/monthly/ad-hoc reporting of results, sharing key insights to stakeholders

  • Design and deploy a scalable framework for continuous A/B testing and iteration across our automations and campaigns

  • Act as lead ESP administrator responsible for the application, list hygiene, sender score, and program health

About you

  • 10+ years of lifecycle marketing expertise with proven hands-on experience driving growth and retention via CRM, email marketing and customer segmentation

  • Comprehensive knowledge of email marketing best practices, functionality, technological specifications and laws

  • Proficiency with HTML, CSS and SQL

  • Understanding of database structure in relation to email

  • Experience with Salesforce

  • Proven track record of scaling email systems and increasing revenue

  • Experience working for a high-growth startup

  • Strong communication skills with an ability to communicate effectively across multiple levels of an organization

  • No-task-too-small mentality, willing to roll up sleeves and get things done

  • Bachelor’s degree, or equivalent experience

 

Our benefits

  • Competitive salary and equity

  • Great medical, dental, and vision benefits for you and your family

  • Flexible vacation

  • Generous caregiver leave policies

  • Internal learning and development programs

 

About Level

Level is a financial services company that’s reinventing supplementary benefits, starting with dental insurance. With our own payments stack and an insurance network built from the ground up, Level offers a better way for people to use and pay their benefits while helping employers control costs. Our founding team comes from companies that have simplified payments and insurance—like Square, Oscar Health, Mercer, and Uber. Based in New York, the company is backed by First Round Capital and Homebrew. 

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