LendingTree was founded in 1996 by CEO Doug Lebda to help people comparison shop and get a great deal on the single biggest transaction of their lives: their mortgage. Since then, we’ve facilitated over 65 million loan requests, while becoming a household name (our brand recognition rivals Bank of America and Wells Fargo). Today we do much more than mortgages. We are the #1 online marketplace in the US for consumers to comparison shop for mortgages, personal loans, credit cards, student loans, auto loans and insurance. We have established relationships with millions of customers who engage with us through our My LendingTree portal, giving them access to free credit scores and money saving alerts. We are on a mission to help consumers save money and better their lives.

We’re publicly traded (TREE), we’re financially sound and we’re in the top 10 of Fortune’s 100 Fastest Growing Companies. If you’re looking for an opportunity with a dynamic company that is fanatically pro-consumer and that cultivates your ambitious spirit, then you’ve come to the right place.

Culture

Our clothes are casual and relaxed, and our environment is highly professional. It is our culture for each team member to challenge the status quo, express their opinions, and to stand up, ask for the ball and run with it to meet our daring goals. We also have a lot of fun together. We’re always looking for the best, brightest, high energy, rock stars to join our team. We reward innovation, creativity and the ability to just GET STUFF DONE..

Job Responsibilities

The Client Services Representative is responsible for activities including, but not limited to: Client account management, settling client complaints/disputes, taking credit card payments, and other projects as needed by the department manager.

To qualify for this position you will:

  • Have 1-2 years customer service experience
  • Have a Bachelor's degree
  • Have professional phone and email etiquette
  • Have the initiative to work independently and thrive in a team environment
  • Have dedicated thinking and problem-solving skills
  • Have proficient skills in Microsoft Office suite. Experience in SalesForce or the insurance industry is a plus.
  • Have ability to deliver customer support like you expect to receive it; with excellence.
  • Have ability to be organized and are a multi-tasker with excellent judgment on prioritization within a high-volume transactional environment.

LendingTree is the kind of company that not only promotes diversity and inclusion; we thrive because of these values. We don’t discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status.

 

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