LendingHome supports real estate investors by offering the opportunity to build successful businesses through a simplified loan process. Our competitive product, innovative technology, and experienced team are changing the way real estate investors receive funding for their fix-and-flip and rental properties, transforming the experience from end to end.


This is a position that can be based anywhere in the United States, remote or in-office. Our hybrid distributed workforce philosophy allows us to find the best talent in the country and build diverse teams, while allowing our teammates to work from the location that works best for them, whether that is their home office or one of our office locations. We have offices in San Francisco, CA and Pittsburgh, PA for those of you that live local and want to work from the office. We also plan to use these spaces to bring together teammates and drive creativity and innovation.


The Team

With our built-from-scratch technology that covers every stage of the loan process, LendingHome has opened access and simplified a way for real estate investors—both novice and experienced—to get financing, generate wealth, and build businesses. Since founded in 2013, we have funded over $6 billion dollars worth of loans across almost 30,000+ projects becoming the nation's largest hard money lender. Combining the best technology and the most knowledgeable people, has grown to a team of over 300, and since April 2020, LendingHome has been profitable every month, a rarity for a fast growing fintech company. LendingHome is uniquely positioned to become the next great financial services brand powered by the most advanced mortgage platform in the world.

The Role

We are looking for an experienced, strategically-minded product designer to help us build an easy-to use, delightful mortgage workflow, and customer oriented products in the real estate domain.

As a valuable member of the Design org, your role will be to develop and promote user experience as a core practice within our product lifecycle. You will be brought problems to solve, and will have the autonomy to ideate on solutions, in close collaboration with Product, Engineering, Data Science, and other partners.

You will understand the goals, motivations, and behaviors of our customers and relentlessly advocate on their behalf. Applying that knowledge to our shared vision of the future, you will work collaboratively with partners across the organization to build a UX vision, including visually-refined mockups and prototypes, to conceptualize and implement new product initiatives.

The perfect candidate will be a passionate simplifier, steeped in observation and listening skills, with a mix of interaction and visual design skills born from understanding of user behavior, best practices, research experience, and empathy.

Responsibilities

  • Use all of the tools in your UX toolkit to effectively conceptualize new product initiatives. These could include (but are not limited to) personas, journey maps, wireframes, design patterns, mockups, and prototypes.
  • Create designs that bring together simple workflows, data, customer feedback, user research, and technical considerations.
  • Simplify and distill complex processes into intuitive experiences.
  • Partner in all phases of the product development lifecycle, including product ideation and definition, user research, identifying deliverables, estimating effort, design, usability testing, post-launch evaluation, and stakeholder communication.
  • Communicate interactive design concepts clearly and persuasively across different audiences and varying levels in the organization.
  • Actively participate in frequent design reviews; give and receive effective, thoughtful critique; and know when and how to incorporate feedback into your own designs.
  • Conduct qualitative user research to understand customer behavior.
  • Stay on top of digital trends, industry benchmarks and innovation in design practices.

Requirements

  • 5 + years of experience.
  • Degree in Interaction Design, Graphic Design, HCI, or related field of study (or work experience in lieu of degree)
  • Understanding of design research, user experience design processes and methodology, its value and how to integrate into work.
  • Expertise in tools common to modern Visual and UX Design work: Adobe Creative Suite, Sketch, Axure/Invision/Balsamiq, Omnigraffle, etc.
  • You listen well and have excellent speaking and writing skills.
  • You can observe, analyze, question, and conceptualize.
  • You can articulate your decision and design process
  • You are respectful when challenging assumptions and give and receive feedback with equal grace.
  • You are reliable.  You estimate work, commit and deliver on deadlines and are vocal when risk arises.
  • You have a design aesthetic. Your documents are simple, informative and filled with value.
  • Curiosity that drives you to look at the world as a solution instead of just existing patterns and mental models.
  • Some experience or exposure to Engineering, especially client-side, a plus but not required.

 


LendingHome in the News


 Benefits and Perks 

  • Career Growth: We foster an environment that encourages opportunities to use your voice, make an impact, and move towards your long-term goals.
  • Lunch & Snacks: Hungry? We have you covered! Enjoy catered lunches and Bagel Wednesdays—and don't forget to take your pick of healthy snacks and drinks daily from our fully stocked kitchen.
  • Work-life Balance: With our flexible time off policy, you can enjoy a well-rounded lifestyle while easily balancing work, travel, loved ones, and passions.
  • Family Matters: We know your role here might not be the only one you have. Enjoy your job as a parent and welcoming your new bundle of joy with our competitive parental leave policy.
  • Commuter Benefits: Travel from A to B without the stress. We help you save money on your commute to work with pre-tax deductions and a monthly stipend.
  • Product Ownership: We recognize your hand in making our business great. With offered equity, you can claim your stake in our growth.
  • Health Insurance: Your well-being is important to us. Our comprehensive medical, dental, and vision plans ensure that your mind and body are in good keeping.
    


If you'd like to see more about what LendingHome has to offer or explore additional opportunities, visit us at LendingHome.com/Careers.


LendingHome is an Equal Opportunity Employer

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at LendingHome are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.