We’re LendingHome. We’re on a mission to revolutionize the world of mortgages and put the power, and the keys, where they belong—in your hands.
The purpose of the post-closing department is to promptly and accurately request and capture all reconciled (fully executed) loan documents and trailing documents to ensure timely delivery to both our investors and bank. These functions include sending original security instruments (note and deed) to our bank, along with sending proper trailing documents (final title policy, et al) to our investors. This enables our Capital Markets department to promptly and effectively sell our loans for prompt reimbursement of our balance sheet or warehouse line.
Post Closing Specialists are responsible for managing the loans through the loan servicing onboarding process and trailing document follow up and review. The candidate must possess a working knowledge of residential lending programs and practices with the proven ability to partner with third-party vendors to ensure that loans are properly handled in a timely manner. The individual will be expected to provide superior client service to achieve financial objectives. The successful candidate must also be highly self-motivated, entrepreneurial, organized and passionate about growing a business in a team environment.
Review original closing documents to ensure they were properly executed.
Follow up in a timely fashion to receive all corrections on closing documents.
Partner with Capital Markets team to answer any investor questions.
Follow up on, review, request corrections on all trailing documents.
Manage a large loan queue in a timely fashion.
Speak up and suggest improvements wherever you see an opportunity.
Bring your wits, strategies, and ideas by helping us make our closing process as efficient and pleasant as possible.
Assist in training and teaching newer team members.
Escalate to management all unresolved issues, where appropriate.
1-3 years residential mortgage lending experience with good knowledge of lending post-closing and quality assurance practices.
Skills/Ability: Strong written and verbal communication skills; must be able to adapt well to a fast-paced and constantly changing business environment; PC proficient at the intermediate level; comfortable with new technology systems and paperless environment, demonstrated an ability to work in a team-oriented environment; demonstrated ability to provide good customer service.