About Hello Bello:

Hello Bello is so much more than just a baby company – we're on a mission. We believe in 'Premium for All' and are committed to creating the highest quality products at the most reasonable cost, because every child deserves the best. We believe in doing better for babies, parents, and the planet. We believe in doing good and giving back. We believe in exceeding expectations and going above and beyond. And while it's all serious business to us, we also believe in having fun – and we try to with product design, content, and community. And obviously with each other, too. Join us!

Role Summary: 

Hello Bello is looking for an Accounts Receivable Specialist to join our lean and mighty accounting/finance team in Toronto, Canada. You will play an integral part in our Accounts Receivable process, while simultaneously helping us streamline and make the process more efficient. This involves owning the revenue cycle from start to finish for select customers including invoicing, cash application, deduction management and resolution, and collections. We are a lean team and need someone who is resourceful, timely, very self-sufficient, and can communicate effectively cross functionally and with external parties. 

Responsibility:

  • Invoicing and recording of all customer sales orders
  • Applying customer payments to outstanding invoices and addressing any issues timely and thoroughly
  • Proactively addressing and recording customer deductions, returns, and chargebacks with both internal and external resources as needed. Assuming ownership by filing disputes with customers and driving these to resolution
  • Navigating customer supplier portals to pull trade-spend data and record in GL accordingly
  • Researching and reconciling accounts to ensure alignment with our customers and resolving issues as needed
  • Work cross-functionally with Sales team to understand trends in revenue and impact of upcoming trade promotions
  • Proactively addressing any credit limit or hold issues
  • Proactively addressing any billing issues
  • Managing collection efforts and the quality of the aging report on a timely basis.
  • Assisting with the monthly accounts receivable close process
  • Effectively using technology such as our ERP system, EDI, etc. to operate effectively and efficiently
  • Working with internal and external resources to help resolve EDI transmission issues 
  • Helping us to continue to improve processes, controls, etc. as we continue to grow
  • Assisting the accounting/finance department with analysis in the accounts receivable area as needed
  • Supporting and backing up other accounting/finance functions as needed

Qualifications:

  • Bachelor’s degree in Accounting or related field (business, economics, finance, etc.)
  • 3-5 years of experience managing full cycle Accounts Receivable within the CPG Space, specifically with larger retailers such as Loblaws & Walmart
  • Experience navigating customer portals, logging customer disputes and managing trade AR
  • Strong communication skills and leadership – able to identify and communicate what is required to mature the AR function and ensure we are managing this aspect effectively
  • Strong Excel skills (pivot tables, v-lookups, sumifs etc.)
  • Resourceful and Persistent, able to utilize available tools to investigate and reconcile issues and push projects across the finish line
  • Strong GAAP knowledge 
  • CPG (consumer packaged goods) or inventory management experience highly preferred

Benefits & Perks:

  • Medical, dental, and vision insurance
  • Paid Vacation and Holidays
  • Employee discounts on Hello Bello products 

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