Location: Waco, Texas

About Hello Bello:

Hello Bello is so much more than just a baby company – we're on a mission. We believe in 'Premium for All' and are committed to creating the highest quality products at the most reasonable cost, because every child deserves the best. We believe in doing better for babies, parents, and the planet. We believe in doing good and giving back. We believe in exceeding expectations and going above and beyond. And while it's all serious business to us, we also believe in having fun – and we try to with product design, content, and community. And obviously with each other, too. Join us!

Role Summary: 

Hello Bello is looking for a highly-motivated Supervisor, Fulfillment to oversee picking, packing, inventory, receiving and storage functionality at our Fulfillment and Manufacturing facility in Waco, Texas. You will be responsible for performing and controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. The Supervisor, Fulfillment will also develop and strengthen processes & procedures while overseeing a team of associates to ensure a successful-run operation. 

Responsibility:

  • Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight 
  • Maintain appropriate load plans, and ensure proper load balance for safe vehicle operation
  • Assign job tasks to workers according to unloading and loading schedules
  • Establish an environment of teamwork and cooperation, employee involvement/empowerment, fairness, and consistency
  • Supervise employees, picking and packing, and quality process in accordance with policies and procedures to obtain optimal quality and profitability in the assigned departments
  • Ensure proper staffing for shift, following guidelines based on order volume. Oversee employees’ attendance and time management
  • Develop and conduct necessary training activities for new staff members and temporary employees
  • Review productivity, KPI, and quality reports to ensure department is meeting pre-established targets and take necessary steps when targets are not being met
  • Recommend measures to improve production methods, working conditions, and increased efficiencies
  • Support the ongoing development and implementation of processes and policies that contribute to the timely and accurate fulfillment and operations, while maintaining cost and quality efficiencies
  • Oversee safety activities to include ensuring compliance with DHL’s safety policy and ensuring bi-annual Safety Methods and Employee Training is conducted
  • Act as liaison between the facility and parcel carriers
  • Perform other related duties as assigned

Qualifications:

  • HS Diploma/GED, AA Degree preferred
  • 5+ years of experience in supply chain, fulfillment, product distribution, or warehouse operations 
  • 2+ years of experience in managing a large team (40+ staff members) in an e-Commerce fulfillment/warehouse environment
  • Knowledge of and experience in improving e-Commerce fulfillment operations
  • Demonstrated successful experience in supervising and driving improved production standards and automation utilization
  • Experience in implementing and applying process improvement tools
  • Experience in designing and delivering training and safety programs
  • Ability to motivate, delegate, and hold direct reports accountable to daily, weekly and monthly production objectives.
  • Excellent oral and written communication skills, including ability to adapt to various audiences
  • Experience with shipping, receiving and inventory control
  • Strong analytical and problem-solving skills
  • Proficiency in Google Worksuite, MS Word, Excel, and PowerPoint, WMS

Benefits & Perks:

  • Medical, dental, and vision insurance
  • 401k and FSA option at your discretion 
  • Paid Time Off (PTO) and Holidays
  • Employee discounts on Hello Bello products

 

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