La Senza is empowering women worldwide to feel sexy and confident every day with fashion lingerie at an incredible value. With over 320 stores in 30 countries, La Senza is the global destination for the hottest lingerie.

We are looking for a Distribution Center Operations Lead to assist in the implementation of efficient profitable processes related to e-commerce fulfillment. This role serves as a hands-on leader for the E-commerce Distribution Center and the Operations Associates.

This role reports to the Distribution Center Operations Manager.

Job Responsibilities:

  • Oversee day-to-day operations of the Distribution Center, including but not limited to freight, returns, receiving, parcels and transfers.
  • Lead warehouse team of 6-8 people to deliver unparalleled customer service.
  • Manage daily plan to exceed expectations for productivity and accuracy.
  • Maintain a clean, safe warehouse environment.
  • Trouble shoot opportunities with inventory and scanning labels.
  • Prepare the shipments according to orders and help with loading the outgoing items on trucks.
  • Maintain and follow the safety protocols for workers and equipment.
  • Investigate and resolve inconsistencies with inventory.
  • Manage the reception of goods that will be stored in the warehouse.
  • Manage the movement of trailers and onsite storage to prevent product loss due to aging inventory.
  • Conduct Safety training and talks with team to prevent safety issues.
  • Procures, maintains, and organizes all inventory, and supplies to meet work demands.
  • Manages internal controls, productivity, and operational procedures to efficiently process orders.

Qualifications:

  • Must be able to work in a fast-paced warehouse environment to hit 'units per hour’ productivity standards.
  • Bend, lift, open, and move product up to 50lbs consistently.
  • Able to unload and load delivery vehicles.
  • A critical component is to be able to identify numbers and characters clearly.
  • 1-2 years of warehouse operations experience preferred, including managing people.
  • Able to quickly learn new technology applications (i.e. Microsoft Dynamics 365 (D365), Salesforce).

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