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Technical Sales Specialist

Kalamazoo, MI

Currently seeking a technically minded lighting support resource responsible for helping our marketing and business development efforts. This person must be skilled at understanding lighting requirements or willing to learn and be able to propose solutions and answers to potential customers. Successful candidates will be highly motivated servant leaders who can manage projects and effectively communicate with leadership and team members. 

As a subject matter expert, this position plays a key role in supporting the ongoing lighting sales efforts of the Business Development Representatives (BDR) serving the landscape architecture and architectural and design community, as well as the appointed lighting agents within the territory.

Benefits: Landscape Forms takes pride in offering a competitive benefits package including, but not limited to, insurance benefits (available your first day), 401(k), family and parenting leaves, tuition reimbursement, wellness programs, quarterly bonuses, and paid time off.

How You Contribute: 

  • Analyze sales activities and trends to inform sales directors of improvement opportunities.
  • Support sales goals by delivering product presentations, CEU's and providing project assistance, either in-person or virtually.
  • Assist sales team with managing their lighting pipelines to help meet their annual goals.
  • Provide technical lighting expertise to all stakeholders (BDRs, CSR's, Applications, Agencies) throughout the sales process.
  • Participate in training team members, lighting agencies and customers on products, lighting concepts, and new product introductions.
  • Understand IES recommendations to deliver application-based lighting solutions through photometric analysis (utilizing photometric software AGi32 and/or Visual).
  • Provide great customer experiences by conducting showroom tours and presentations during customer visits.
  • Represent Landscape Forms and act as a brand ambassador at industry shows.
  • Collaborate with various internal teams to ensure we have met design, engineering and pricing solutions for non-standard lighting products.
  • Support marketing team to ensure technical data is accurately represented in all marketing material.
  • Keep updated on industry trends, competition, and attend classes for continued education.
  • Participate with continuous improvement ideas and other duties as assigned.
  • Know the competition and target representatives, areas, markets and design firms for increased sales opportunities.

Criteria for Success:

  • Must have a history of problem solving and providing great customer service.
  • Must have the desire to learn, continuously improve and be willing to accept responsibility.
  • Must be able to work individually, or as a member of a team, use common sense and build a network of relationships with a positive attitude.

Education, Experience, and Skills

An undergraduate degree in Business, Design, Engineering or applicable field, with related experience is preferred. Must be able to analyze data from many variables and provide engineering and design solutions. Must be proficient in Microsoft office and reading technical documents. Experience with AutoCAD, AGi32, lighting, electronics, metal fabrication, and/or manufacturing is preferred.

This person must possess a high level of written and verbal communication with a variety of audiences. Must have the ability to give clear instruction regarding technical data to both technical and non-technical disciplines including written reports to Sales representatives, lighting designers, architects, engineers, distributors, contractors and others.

Physical Requirements and Work Environment

Mostly office, but may be required stand, sit, or walk for up to 5 hours. Some dinner meetings and travel may be required. Must be able to lift up to 50 pounds and tour a factory. Reasonable accommodations may be made for individuals with disabilities to perform the principal accountabilities.

Who We Are:  Landscape Forms is the industry leader in integrated solutions of high-design site furniture and advanced LED lighting. For more than 50 years we have produced site furnishings that help designers and other clients achieve beautiful, functional environments that enhance the experience of outdoor space. Our secret is simple. Design, Culture and Craft drive everything we do.

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  1. Certification of Truthfulness: I represent that all my statements in support of my Application for Employment are true and complete. I understand and agree that if Landscape Forms Inc., at any time, should determine that any requested information was withheld by me or any of my statements are false or misleading, I may be discharged.
  2. Employment at Will: If hired by Landscape Forms Inc., I agree to comply with all rules, regulations, policies, and communications directed to employees, including any changes made from time to time. I understand that I will be free to resign my employment at any time with or without cause, and with or without prior notice or warning to Landscape Forms Inc.; I agree that Landscape Forms Inc. also may terminate my employment at any time, with or without cause and with or without prior review, notice, or warning.
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  1. Jurisdiction and Choice of Law: All disputes arising from my application for employment, and my employment, shall in all respects be governed by the laws of the State of Michigan, and any hearing concerning policies within the Guidebook shall be filed, heard, and decided in the Circuit Court for the County of Kalamazoo, Michigan. The parties agree that they will be subject to the personal jurisdiction and venue of that court regardless of where the team member or Landscape Forms may be located at the time that any dispute or action may occur.
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  3. Need For Accommodation: If I, due to a physical or mental disability, require an accommodation to perform the job for which I may be selected, I understand that I must give Landscape Forms Inc. written notice of that need within 182 days after I know or reasonably should have known that an accommodation is needed. Failure to do so may bar me from alleging that Landscape Forms Inc. has not accommodated me as required by Michigan law.
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  6. Consideration for Employment: I agree to the above terms of employment if I am employed by Landscape Forms Inc.. Should I be employed, I understand and agree that these provisions of my employment can be revised only by a signed contract authorized by a written resolution of Landscape Forms Inc., and that no person in Landscape Forms Inc. has any authority to offer employment other than on an at-will basis as described above. I understand and agree that, except as provided above, all compensation, benefits, programs, rules, and policies of Landscape Forms Inc. are subject to exception or change at any time as decided by Landscape Forms Inc. in its sole discretion.

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