Landor & Fitch: Extraordinary Brand Transformation by Design 

Social change and soaring technology are transforming the world around us, putting incredible pressure on businesses to continually change and adapt.

In this world, brand has never been more important. A strong brand has purpose. It informs decisions, drives differentiation and propels positive cultural change. And when brand is brought to life with world-class design, it creates more than growth on the balance sheet – it builds a sustainable future.

By bringing together Landor’s brand consulting and strategic design capability, Fitch’s expertise in experience, retail and workplace design - we help our clients drive business transformation

At Landor & Fitch, we’re proud to be the world’s largest specialist brand and design group. With more than 1,200 curious and creative minds, spanning 20+ countries, we work as one team to make a positive difference for our clients, their communities and the world we live in.

The role…

The Client Manager achieves and maintains client satisfaction by ensuring that projects are delivered on scope, on time, and on budget. You are the central point of communication on one or more brands and are accountable for the accurate flow of information between our client and the internal team. You will report to the Client Director. 

You seek ways to grow existing business and add value to other new business pursuits. 

You ensure that all milestones are met and partners with our client directors on all important relationships. 

You participate in brand discussions, client workshops, brainstorms, and the development of strategic deliverables. 

You must embrace and display passion and curiosity with all of Landor & Fitch's capabilities including research, strategy, innovation, design, naming/verbal identity, environments, digital, and engagement, and recommends growth opportunities that expand Landor & Fitch's offer with your clients. 

You must demonstrate commitment to outstanding project and financial management for all projects, engagements, and growth opportunities, grow project and budget management skills, and use those skills to ensure projects stay on brief, on budget, and on time. 

You will support our client services and strategy teams to develop and write competitive and creative strategies and plans. 

You will align and voice the link between creative work and strategic foundations and insights and may be asked to research prospective clients; background, industry trends, organizational structure, business objectives, competitors, to build competitive intelligence. 

What we are looking for

You have 3+ years of experience in project management in a branding consultancy, advertising agency, or business consultancy. 

You have previous experience with business-to-business (B2B) or corporate clients. 

You have exceptional organization and communication skills. You have the ability to work in a high-pressure, fast-paced environment. 

You are strategic and decisive, but respectful of and comfortable with ever-changing priorities. 

You are an amazing team player, collaborative and responsible. 

We believe diversity brings creativity, which is at the heart of everything we do. We are actively engaging in creating an environment free of discrimination, where our people and their uniqueness can shine and be celebrated. We’re working to set a standard for the industry as a whole, creating a culture of equity and belonging. We may not be perfect, and we know there is work to do, but we regularly check with our teams and Employee Resource Groups on how we are doing, using their insight to frame our thinking and actions, so we can all do better, working as one Landor & FITCH.

 

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We believe diversity brings creativity, which is at the heart of everything we do. We are actively engaging in creating an environment free of discrimination, where our people and their uniqueness can shine and be celebrated. We’re working to set a standard for the industry as a whole, creating a culture of equity and belonging. We may not be perfect, and we know there is work to do, but we regularly check with our teams and Employee Resource Groups on how we are doing, using their insight to frame our thinking and actions, so we can all do better, working as one Landor & Fitch

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