We are currently seeking a Senior Experience Strategist with retail experience, ideally omnichannel, to join the Landor & Fitch London team.

Let us tell you more...

Social change and soaring technology are transforming the world around us, putting incredible pressure on businesses to continually change and adapt.

In this world, brand has never been more important. A strong brand has purpose. It informs decisions, drives differentiation and propels positive cultural change. And when brand is brought to life with world-class design, it creates more than growth on the balance sheet – it builds a sustainable future.

By bringing together Landor’s brand consulting and strategic design capability, Fitch’s expertise in experience, retail and workplace design, and ManvsMachine’s leading motion design – we help our clients drive business transformation.

At Landor & Fitch, we’re proud to be the world’s largest specialist brand and design group. With more than 1,200 curious and creative minds, spanning 20+ countries, we work as one team to make a positive difference for our clients, their communities and the world we live in.

About the role

Senior Experience Strategists influence senior level thinking and move the client to action. They own projects and assume leadership roles to mentor junior members of the team and lead projects within multidisciplinary teams, delivering insightful and convincing strategy solutions for Landor & Fitch clients.

So, what are we looking for?

You will have experience in a similar role with a retail and branding background. You will possess a strong balance of thought and action as well as a passion for understanding a client’s business and arriving at insights that solve their challenges via their brand. You will be an analytical, critical thinker with an expert-level understanding of branding, business and strategic planning. You will have proven experience leading large complex projects with executive business acumen. You will have an inherent curiosity and be an innovative thinker with the ability to see the big picture, present and future, and explore possibilities with the client. You will be results-focused and collaborative and possess an enthusiastic approach grounded in firm strategy.

Finally - our commitment to Diversity & Inclusion:

We believe diversity brings creativity, which is at the heart of everything we do. We are actively engaging in creating an environment free of discrimination, where our people and their uniqueness can shine and be celebrated. We’re working to set a standard for the industry as a whole, creating a culture of equity and belonging. We may not be perfect, and we know there is work to do, but we regularly check with our teams and Employee Resource Groups on how we are doing, using their insight to frame our thinking and actions, so we can all do better, working as one Landor & FITCH.

Landor & Fitch are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, colour, religion, creed, national origin or ancestry, sex, age, physical or mental disability, genetic information, gender identity or expression, sexual orientation, marital status, or any other legally recognised protected characteristic under UK law.

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UK Landor & Fitch Demographic Questions

We believe diversity brings creativity, which is at the heart of everything we do. We are actively engaging in creating an environment free of discrimination, where our people and their uniqueness can shine and be celebrated. We’re working to set a standard for the industry as a whole, creating a culture of equity and belonging. We may not be perfect, and we know there is work to do, but we regularly check with our teams and Employee Resource Groups on how we are doing, using their insight to frame our thinking and actions, so we can all do better, working as one Landor & Fitch.

Landor & Fitch is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, religion, creed, national origin or ancestry, sex, age, physical or mental disability, genetic information, gender identity or expression, sexual orientation, marital status, or any other legally-recognized protected basis under law.

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