In Lana we want to provide accessible financial services through technology to traditionally underserved customers in LATAM, starting with gig-economy workers.

To do so, we have created a platform with an app that allows users to get access to tailored-made financial services in one single place and take control of their money to do great things with it. 

Lana is currently operating in Mexico and Chile, but we have created a technological platform that would help us start operations in other countries in LATAM very soon. 

We closed our funding round early this year that would allow us to improve our technology, expand our product offering, and continue growing and expanding into new markets. We are officially approved in Mexico as a financial institution by Comisión Nacional Bancaria y de Valores. 

Would you like to join us in this challenge?


About you

  • BA/BS in Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science or related field or equivalent practical experience.
  • A minimum 3 years of work experience in an applied research setting
  • You can independently run research projects, from planning, scoping, running the sessions, analysing and creating deliverables.
  • You can run user testing with your eyes closed, regardless of the setting. You should be comfortable in a lab as well as stopping people in the street for quick feedback or setting up remote tests.
  • You're happy user testing on mobile. We’re a mobile-only product, so if you’ve got experience with both iOS and Android we’ll love you even more.
  • You’re a strong communicator and facilitator. You’re able to tell a story so your audience will want to listen to and zoom into detail when needed to help solutions come to life.
  • Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase
  • Excellent assessment and analysis skills
  • Strong quantitative skills
  • Some design skills
  • You value collaboration and are at your best when you’re part of a team.


Who are you?

  • You identify with our values: Transparency, Social Impact and Empowerment 
  • You are humble and eager to learn and build
  • You prefer leading by example than imposition 
  • You are proactive to take on responsibilities, make decisions and always have solid arguments
  • You can defend your ideas but are flexible and empathetic to understand other’s positions 
  • You know how to make tradeoffs. You translate ideas and needs into actionable plans at various levels (roadmaps, milestones, tasks, etc.).
  • You are comfortable communicating in English (spoken and written).
  • You have a sense for identifying, exploiting and elevating bottlenecks.
  • You enjoy herding cats and shaving yaks.


This of course is not a comprehensive list that you have to match 100% but just a general guideline, if you don't fit all of it, apply anyway!


About the Process

  • First, we meet in a 20 to 30 minutes call.
  • Then we do a Tech Talk based on your experience and if you have a Portfolio would be grat.
  • Lastly, we do a personality-oriented interview where we talk about your goals and dreams.



We’re a company full of happy, motivated people and we never want to change that. Here are some more reasons why to join us:

  • Flexible working hours and working remotely are up to you!
  • Along with your local paid vacation plus all the public holidays, you will have half a day on your birthday and child's birthday.
  • Vales de Despensa
  • 500 USD / Year budget for training (books, e-learning platforms…)
  • (If you join us in a city where we have an office) Nice office environment with free fruit and coffee.
  • Great team and culture, just bring yourself!!!


Lana is proud of being an equal opportunity workplace. We celebrate diversity and we are committed to creating an inclusive environment for all employees regardless of background, gender, religion, orientation, age, or ability.

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