Customer Friendships are created with Kustomer. Our customer management platform for the people-first enterprise is intelligent, powerful and flexible, and scales to meet the needs of any contact center and business. Agent-friendly as well as customer-friendly – Kustomer unifies data from multiple sources, enabling companies to deliver effortless, consistent and personalized service and support through one single timeline view. Today, Kustomer is the core platform of some of the leading People-first brands like Ring, Rent the Runway, Glossier, Away, Glovo, Slice, Sweetgreen, Stella & Dot, and UNTUCKit. Headquartered in NYC, Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel.
About the Role
As a Regional Sales Director, you will directly impact and move Kustomer forward in our success as we expand our customer base and continue to grow the business.
Who you are
You have a track record of inspiring individuals and teams to overachieve.
You are a trainer and a coach who enjoys seeing Account Executives progress their ability and their careers.
You enjoy rolling up your sleeves and getting your hands dirty. There’s nothing you wouldn’t ask your team to do that you wouldn’t do yourself.
You enjoy strategizing on deals and business strategies for success.
You enjoy celebrating the wins!
You'll be responsible for:
Building and managing the Account Executive team that can achieve quarterly bookings targets for the Western Region.
Partnering with the SVP, Sales & CX and other key team members to develop a strategy to win business in the Western Region.
May involve handling sensitive personal data
You have managed a SaaS field sales team selling high ticket, complex solution sales to MidMarket and Enterprise companies.
You have sold a Contact Center solution and understand the business needs and challenges facing CX teams today.
You have been at an early stage company or business unit and understand how to address challenges that may be “firsts” or haven’t been answered before.
Kustomer offers an array of benefits including competitive salaries, stock options, 100% healthcare coverage, 401K, commuter benefits, and a generous vacation policy.
Diversity & Inclusion at Kustomer
Kustomer is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.