Kustomer is the platform for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer to drive informed actions. Used by Slice, Glossier, Outdoor Voices, and more, Kustomer provides businesses with a full view of every customer's lifetime. Kustomer unifies all relevant data, customer history, apps, and systems. Kustomer was founded in 2015 with headquarters in New York City.
About the Role
Does the phrase “securing the provisioning of highly available, highly scalable, automated, cloud-based production environments” roll off your tongue? You might be the DevOps Engineer we’re looking to join our team. You’re the bedrock of our engineering experience, pushing our team to perform efficiently and with best tools available.
Automate the provisioning, deployment, and operation of testing, staging, and production environments
Measure and report on platform scalability, performance, and availability
Monitor and respond to production system alerts
Work closely with the other developers and test engineers to collaborate on team initiatives and improve their efficiency
May involve handling sensitive personal data
You have a background provisioning, securing, and running production systems in AWS
You have experience in Linux and container administration
You live and breathe performance, automation, and optimization
You have a working knowledge of writing code and scripts in one or more languages
You stay up to date with industry best practices, operating a highly available and secure system of distributed services
You are familiar with technologies like Terraform, Node.js, Docker, ECS, MongoDB, Elasticsearch, Redis, Kinesis, Lambda, and CloudFront
Kustomer offers an array of benefits including competitive salaries, stock options, 100% healthcare coverage, commuter benefits, and a flexible vacation policy.
Diversity & Inclusion at Kustomer
Kustomer is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.