.png?1692213664){kind=logo}
Kunai is a fast-growing digital consultancy focused on banking, payments, and fintech powered by a global network that attracts the best and brightest people from all backgrounds and cultures, driven by innovation and experimentation, spread across almost every single continent. Over the past decade, we've shipped over 150 products for clients that include Visa, American Express, Capital One, WEX, Wells Fargo, Ernst & Young, and TOMS Shoes. Our founders built a previous agency (Monsoon) that was acquired by Capital One in 2015.
Kunai has an opportunity for a Talent Manager to join our team in Mexico City. You will play a key role in driving and supporting the talent agenda and designing and implementing critical career development experiences across the company.
Day to day:
- Manage components of our talent’s career portfolio by prioritizing and coordinating the work of others; collect and summarize information and use insights to inform decisions.
- Manage a pool of talent, tracking contract dates and prioritize the bench.
- Running weekly search meetings with hiring managers, staying organized, giving updates, and holding others accountable for action items.
- Tracking and approving timecards, PTO, weekly 1:1s, and conducting annual reviews
- Define and track key performance indicators and metrics to measure success and drive accountability. Continuously look for ways to simplify and drive process improvements and efficiencies.
- Develop and manage plans, systems, tools, processes, and procedures that maximize the efficiency, effectiveness, and impact of the performance process while reinforcing behaviors necessary for the growth and development of teams. Processes include goal setting, performance reviews, development plans, and quarterly coaching sessions.
- Partnering with Account Leads, sharing insight, opportunities and challenges around talent growth and client satisfaction.
Expectations:
- Keep informed of industry best practices and trends in the career space, continually assessing where we can tap into subject matter experts and make improvements.
- Foster relationships that ensure a strong pipeline of talent.
- Establishing and maintaining a deep understanding of your client departments and how they operate.
Requirements:
- 3+ yrs of experience in people management
- Familiarity with project management tooling
- Familiarity with office and calendar apps
Nice to haves:
- Experience working within Greenhouse
- Familiarity with Airtable/Asana/Google Workspace
- Demonstrated experience as a client partner/account manager
- Experience designing and implementing high-touch onboarding experiences
- Familiarity with Software Engineering
At Kunai, we have built deep relationships with our clients. Our bar is high, and our mission is to always exceed our client’s expectations. If you are fanatical about customer success and driven to work on and solve tough technical challenges, we would love to chat with you!
At Kunai, we have built deep relationships with our clients. Our bar is high, and our mission is to always exceed our client’s expectations. If you are fanatical about customer success and driven to work on and solve tough technical challenges, we would love to chat with you!
