People & Culture Generalist

About The Role

We’re looking for a People & Culture (P&C) Generalist to join our team working remotely based in Canada! 

Reporting to the Manager, People Operations, you are going to gain exposure across the various P&C programs and be a part of a team that plays a crucial role in fostering a productive, compliant, and positive workplace where performance & quality are top of mind. 

What You’ll Be Doing

Payroll (Canada & USA):

• Process payroll in an accurate and timely manner for all employees on a regular schedule (semi-monthly) using our Payroll Systems for Canada (ADP) and the USA (EquityHR).
• Maintain and update payroll records, including employee information, hours worked, and pay rates.
• Identify and resolve any discrepancies or issues in payroll processing.Generate payroll reports for management and finance.

Onboarding & Offboarding:

• Facilitate the onboarding process for new hires, including orientation and training.
• Add all new employees into KOHO’s benefit and employee programs
• Prepare appropriate exit documentation, conducting exit interviews and synthesizing data to present to leadership.

P&C Administration:

• Admin for KOHO’s HRIS. This includes backend updates, BI reports, LMS, Employee Engagement, Time-Off and Performance Reviews.
• Maintain accurate and up-to-date employee records in the appropriate systems (HRIS, Benefit Programs and internal repository).
• Prepare P&C reports and metrics, as needed.
• Support the P&C team in various administrative tasks.

Employee Relations:

• Serve as a point of contact for employee inquiries and concerns using our internal Help Desk.
• Support our KOHO Connection Programs.
• Tracking participation and budgets, developing and analyzing surveys.
• Assist in KOHO’s annual company retreat.

Performance Management & Compensation Planning:

• Support the performance & compensation review process, including developing templates, tracking schedules and ensuring timely completion.
• Assist in developing performance improvement plans and monitoring progress.

P&C Policies and Compliance:

• Ensure compliance with local employment laws and regulations.
• Assist in developing, updating, and implementing policies and procedures.

Other Duties:

• Participate in P&C projects and initiatives as assigned.

What You'll Bring

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 2+ years of experience in human resources, with a combination of experience or exposure to payroll, recruitment, employee relations, compliance, and P&C administration. 
• Exposure or willingness to learn payroll (e.g., ADP).
• Proficiency in P&C software (HRIS) and Google Suite, an asset.
• High level of professionalism, excellent organizational & analytic skills and the ability to handle competing priorities and project work. 
• Ability to handle sensitive information with discretion.