About KOHO
About the Role:
Coaching is an integral part of the KOHO culture, supporting all employees in reaching their goals and developing their potential. In addition to 1:1 and relationship/team coaching, our Coaching & Development team offers learning and development programs to scale our impact.
We are looking for a highly motivated individual to join our team in working with employees 1:1 and in teams to optimize performance. If you thrive in a fast-paced, entrepreneurial environment of rapid organizational growth and want to take a thought partnership role in evolving our in-house coaching & development function, then we want to hear from you!
What You’ll Do
- You will wear two hats: Performance Coaching and supporting our Talent Development initiatives with a focus on owning the strategy and execution of our Leadership Development Program. You’ll also have the opportunity to create and facilitate assorted group learning offerings.
- Provide 1:1 coaching over video conference and maintain a client roster of up to 40 employees at a time across a range of departments and levels of seniority - from the Management team to entry level engineers and user success agents.
- Coach on a range of topics, including leadership skills, career pathing, giving & receiving feedback, work-life balance, interpersonal challenges, and any other topics that arise in supporting employee engagement and performance.
- Co-create coaching goals and a program for each internal client, recommending resources and coaching frequency based on each client’s unique needs, as well as thorough tracking against coaching goals.
- Lead KOHO’s Leadership Development programs for new and existing managers in alignment with the People & Culture (P&C) department goals, creating select new training content in conjunction with P&C stakeholders, facilitating engaging training sessions, and measuring the impact of the program.
- Utilize adult learning principles to assess needs, design, develop, implement and measure end-to-end learning experiences for the organization in support of its People & Culture goals on topics such as: performance management, change management, feedback, career development, energy management, team engagement, and more.
- Provide frequent high level trends observed within the business to the Manager of Coaching, coupled with recommendations on workshops and initiatives to build employee engagement and performance.
- Provide ongoing personal learning of coaching tools and resources to bring back to KOHO.
Who You Are
- Coaching Certification recognized by the International Coaching Federation (ICF) – at a minimum is working towards an Associate Certified Coach (ACC) designation.
- You quickly create high-trust, psychologically safe relationships with clients and stakeholders to unlock more meaningful candor, goal-setting, and performance.
- You embody our core values of warmth, dynamism, craft, user-first, anti-cynicism and anti-complacency, and centre them in your offerings.
- Experience coaching a diverse range of clients with different motivations, thinking styles, professional challenges and cultural backgrounds.
- High ethical standards, including always maintaining coach-client confidentiality.
- Education or experience catering coaching/learning programs to neurodiverse audiences is an asset.
- Education or experience catering coaching/learning programs to audiences with software development/engineering backgrounds is an asset.
- Ability to quickly create custom workshop content for teams and large groups of employees on a range of topics.
- Strengths in facilitation, public speaking and managing a room of cross functional team members.
- Demonstrated experience building and delivering leadership development programs.
- Learning program development and execution in the remote environment.
- Experience working with and managing a Learning Management System.
- Self-starter – can operate independently in the remote environment and work with other coaches and leadership members within KOHO to generate ideas to drive organizational performance.
- Thrives in an ambiguous, fast-paced environment and is comfortable adapting to change.
At KOHO, we are dedicated to providing pay transparency to all candidates. Compensation at KOHO is determined through various factors including but not limited to: comparable salary market data within Canada, technical skill assessment, a holistic view of previous work history, and internal pay equity with other KOHO team members.