Why you will love working here
We are a global leader in loyalty marketing
We work with some of the most well-known brands in the world to deliver market-leading, end-to-end loyalty solutions to enable customer experiences. With a strategy-led, technology-enabled approach, we are consistently named an industry leader by Forrester. The programs we deliver reach more than 330M consumers through loyalty. The impact of these loyalty programs affords us deep brand partnerships, owning a niche in the loyalty space where outcomes matter most.
We are a mission and values driven company
Our mission is to grow enterprise value through loyalty for our clients. Every role within Kobie has a purpose and directly contributes to us achieving this mission.
We are values driven at every point. Over our 30+ year journey, we’ve created a fun, high-trust, transparent workplace. We believe in leadership and ownership. Our hybrid work environment, personal holidays, casual dress code and focus on diversity and inclusion add to a culture that makes our teammates proud. That pride shines through in the work we do for our clients.
About the team and what we’ll build together
As part of our Strategic Consulting team, you'll support initiatives to maximize enterprise value through loyalty. Your role is critical: crafting forward-thinking strategies, optimizing customer experiences on a global scale, and working collaboratively across departments to ensure these visions become realities. You’ll leverage data to inform insights, recommend innovative loyalty strategies, craft measurable action plans, and partner closely with clients to implement these strategies effectively. In all you do, you’ll be highly self-motivated, a storyteller, and a skilled problem-solver.
How you will make an impact
- Strategic Insight & Execution: Utilize Kobie’s tools to consult with clients on loyalty strategy, creating execution-ready briefs and playbooks. Develop learning agendas for hypothesis testing, deriving insights from complex data aligned with client objectives.
- Customer Experience Design: Conduct primary research to design future state customer experiences, complete with channel-specific activation plans. Understand and apply digital marketing principles to bring these plans to life.
- Drive Results: Ensure the seamless delivery of Kobie’s strategic services, managing project scope and deliverables across multiple clients to achieve timely, budget-aligned outcomes.
- Proven Results & Grit: Demonstrated ability to prioritize and achieve results aligned with organizational goals, showing resilience and adaptability in the face of challenges.
- Influential Communication: Exceptional storytelling skills, with the ability to convey data-driven strategies compellingly and inclusively.
- Curiosity & Savvy: An unquenchable thirst for knowledge and improvement, combined with the ability to navigate complex situations and foster innovative solutions.
- Inclusion & Expertise: A commitment to fostering diverse perspectives, alongside a deep understanding of loyalty marketing, digital strategies, and customer experience principles.
What you need to be successful
- Bachelor’s degree required, with 2-4 years of B2C marketing or management consulting experience.
- Expertise in loyalty marketing preferred along with familiarity with key verticals such as retail, consumer products, financial services, and travel and hospitality.
Our teammates are at the heart of everything we do
Healthy people are happy people, which makes mental and physical health a top priority at Kobie. From robust health insurance and benefits options to free fitness programs like FitOn to generous vacation time for yourself, we support your health needs fully. In today’s job market, we know that employees are choosing only what works best for their life. For those that want career growth, Kobie is the perfect place. We have developed a comprehensive people strategy that helps every teammate know how to advance and progress on their career journey. Beyond title progression, Kobie’s competitive pay, 401k matching, annual profit sharing and bonuses all make Kobie a perfect place to build your career.
Kobie a place for all
We don’t just accept differences – we embrace, share, and celebrate them!
Employment at Kobie is based solely on a person's merit and qualifications, directly related to professional competence. We do not discriminate against any teammate or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis under the law.
We are fiercely committed to fostering a workplace where teammates draw upon their own diverse backgrounds, experiences, and perspectives so that they feel welcomed to bring their authentic self to work every day. While our leadership team fully and completely supports our policy of nondiscrimination and equal opportunity, all teammates share the responsibility to ensure we incorporate the principles of equity, diversity, and inclusion throughout Kobie.
