Why you will love working for a National Top Workplace
We are a global leader in loyalty marketing.
We work with some of the most well-known brands in the world to deliver market-leading, end-to-end loyalty solutions to enable customer experiences. With a strategy-led, technology-enabled approach, we are consistently named an industry leader by Forrester. The programs we deliver reach more than 330M consumers through loyalty. The impact of these loyalty programs affords us deep brand partnerships, owning a niche in the loyalty space where outcomes matter most.
We are a mission and values driven company.
Our mission is to grow enterprise value through loyalty for our clients. Every role within Kobie has a purpose and directly contributes to us achieving this mission.
We are values driven at every point. Over our 30+ year journey, we’ve created a fun, high-trust, transparent workplace. We believe in leadership and ownership. Our hybrid work environment, personal holidays, casual dress code and focus on diversity and inclusion add to a culture that makes our teammates proud. That pride shines through in the work we do for our clients.
About the team and what we’ll build together
We are seeking a talented and experienced Salesforce Marketing Cloud Administrator to join our dynamic team. The ideal candidate will have a passion for leveraging the Salesforce Marketing Cloud platform to build scalable and efficient solutions that support our clients' loyalty programs. This individual will play a critical role in the design, development, implementation, and maintenance of solutions tailored to meet our clients' unique needs.
How you will make an impact
- Will transform specs into campaigns executed via SFMC. Should be able to find efficiencies in development process and impact total Kobie usage of tool.
- Transform design into functioning code/processes.
- Create best practices for overall Kobie SFMC usage.
- Collaborate with cross-functional teams to gather requirements design develop and test applications.
- Collaborate with cross-functional teams to gather and understand business requirements for Salesforce solutions.
- Customize and configure Salesforce applications to support various business processes.
- Integrate Salesforce with third-party systems and applications using APIs and web services.
- Perform unit testing, integration testing, and deployment of Salesforce solutions.
- Optimize and maintain existing Salesforce implementations to ensure scalability, performance, and security.
- Provide technical expertise and guidance to team members and stakeholders on Salesforce best practices.
- Stay current with Salesforce releases, features, and best practices to recommend and implement new solutions and improvements.
- Document technical specifications, solution designs, and code changes.
- Partner with Enterprise Data Warehouse team on strategies and delivery of reporting for marketing across Salesforce Marketing Cloud Intelligence.
- Coordinate the evaluation, scope, and completion of new development requests.
- Oversee Salesforce support cases, understanding scope to ensure completion and correct resolution.
What you need to be successful
- Bachelor’s degree in computer science, Information Technology, or related field preferred.
- Minimum of 3+ years of professional experience with Salesforce Marketing Cloud and/or Salesforce Commerce Cloud.
- Strong understanding of Salesforce data model, security model, and declarative capabilities.
- Experience with email marketing and campaign automation best practices.
- Experience with Marketing Cloud tools such as Journey Builder, Data Extensions, Automation Studio Content Builder, Email Studio, AMPscript, etc.
- Prior experience, handle all administrative functions, including user account maintenance, reports, dashboards, workflows, and other routine tasks.
- Experience crating, coordinating, and executing user acceptance test plans to ensure successful launch of new capabilities.
- Aware of SMS compliance, best practices, and industry standards.
- Familiarity with HTML, CSS, SQL and JavaScript/jQuery would be an asset.
- Remains current on the platform’s new tools, capabilities, and update teams.
- Excellent analytical and problem-solving skills, combined with strong business judgment and attention to detail. And an ability to present analysis in a clear and compelling manner.
- Ability to work effectively in a fast-paced, collaborative environment.
- Strong written and verbal communication skills, project management, and collaboration skills.
Our teammates are at the heart of everything we do
Healthy people are happy people, which makes mental and physical health a top priority at Kobie. From robust health insurance and benefits options to free fitness programs like FitOn, to generous vacation time for yourself, we support your health needs fully. In today’s job market, we know that employees are choosing only what works best for their life. For those that want career growth, Kobie is the perfect place. We have developed a comprehensive people strategy that helps every teammate know how to advance and progress on their career journey. Beyond title progression, Kobie’s competitive pay, 401k matching, annual profit sharing and bonuses all make Kobie a perfect place to build your career.
Kobie a place for all
We don’t just accept differences – we embrace, share, and celebrate them!
Employment at Kobie is based solely on a person's merit and qualifications, directly related to professional competence. We do not discriminate against any teammate or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis under the law.
We are fiercely committed to fostering a workplace where teammates draw upon their own diverse backgrounds, experiences, and perspectives so that they feel welcomed to bring their authentic self to work every day. While our leadership team fully and completely supports our policy of nondiscrimination and equal opportunity, all teammates share the responsibility to ensure we incorporate the principles of equity, diversity, and inclusion throughout Kobie.
