Joining a growing Clients team in our Stockholm office, the Coordinator will support a rapidly growing global Client Services department with the day-to-day clients related tasks. To be successful in the role, you need to be a team-player, confident and comfortable communicating with our publishing clients as well as senior colleagues across the business, so exceptionally strong written & verbal communication skills is a must. To support our clients in the best possible way, this role also focuses heavily on critical administrative tasks and processes so you need a detail-driven mind-set and a comfortability with repetitive and data heavy tasks. Knowledge and understanding of music copyright, publishing and/or collection societies is in fact ideal to hit the ground running, as well as previous experience in administration with account management.

Our client service team transition new clients into the Kobalt system and manage existing client accounts by serving as the administrative point person (internally and externally) for any related queries. We pride ourself in providing a top class service to our creators, and at Kobalt you can help us build the music services company of tomorrow, to empower creators in today’s complex and change the music landscape – so ideal for someone with an incredible drive, enthusiasm & passion for music!

What would you do as a Coordinator on the Clients team at Kobalt?

  • Provide support to the Kobalt Client Relations team in day to day dealings with clients such as assisting with pre-deal schedule reviews compiling the information necessary to signing new agreements
  • Responding to questions from Kobalt clients as well as internal queries relating to clients accounts
  • Onboarding new clients as well as agreement maintenance coordinating the ingestion of new compositions and catalogues with Kobalt’s Copyright department
  • Support the team on any ad-hoc projects or tasks providing intelligent data manipulation or analysis using Excel

You will ideally have

  • Previous administration and/or music publishing or music industry experience is preferred
  • Strong organization and prioritisation skills
  • High level of numeracy & accuracy as well as a detail-driven mind-set
  • Ability to remain calm under pressure and complete tasks accurately and efficiently
  • Excellent communication skills-both written and verbal in Swedish and English language
  • Ability to make effective and timely decisions
  • Sensitivity to confidential information and material
  • Experience working in a client facing role is preferred
  • Experience with Microsoft suite Excel and Word software
  • Interpersonal skills and the ability to build relationships throughout the organization as well as with external parties
  • Excellent attention to detail, accuracy and a detail-driven mind-set
  • Ability to set and consistently meet deadlines and good at prioritising personal work flow
  • Good understanding of flexible entrepreneurial work environments and growing businesses
  • A track-record of being a proactive self-starter, reliable and willing to take responsibility
  • A friendly, enthusiastic and results-oriented personality

Recent Awards/Recognitions:

2018 Financial Times Boldness in Business – Drivers of Change Nominee

2018 Fast Company’s Most Innovative Companies in Music

2017 Fast Company’s Most Innovative Companies in Music

2017 Music Week Publisher of the Year

Recent press:

Music Week - The Music Industry’s Best Friend

Music Business Worldwide – “We are Building for the Future of the Music Business

Wired - How data saved music

Economist - Disrupters

Check out our blog:

https://www.kobaltmusic.com/blog

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