Our Strategy practice is growing and we’re looking for a Strategic Project Manager to join us. The ideal candidate is deeply familiar with qualitative and quantitative market research, has a passion for order and progress, and is eager to help shape how our team is structured and organize the way we run both large integrated projects and our growing practice overall.

As an essential contributor to the Strategy team, you will play a dual role of Project Manager on our highest profile, cross-practice projects, and internal Research Operations Lead developing and managing the essential infrastructures that allows a growing practice to over-deliver on 100+ projects a year for a portfolio of clients across tech, media, entertainment, CPG, and more. Recently, our team has explored use cases and potential value prop for AR technologies, brought various donor profiles to life for a beloved children-focused non-profit, and investigated the future of financial services and consumer perceptions of disruptor brands. Your knowledge and perspective on projects like these will add valuable insights to the team’s work and help ensure we are delighting our clients at every turn.

Specifically, you would… 

  • Own Project Management - for large cross functional client work.
    • Managing day-to-day and ensuring that projects are running smoothly
      • Internal logistics 
      • Managing timelines
      • Putting together scopes
    • Manage paperwork -- communications with clients and internal teams including legal, finance, research SMEs
    • Project close-out and documentation 
    • Find additional ways to contribute to improve team operations
  • Own Process Definition and Documentation - Examine team operations and needs, holistically, and improve or develop team infrastructure to enhance how we run things.
    • Process definition and best practices
      • Decisions on which processes we are using depending on client and type of project
      • Identification and improvement of best practices
      • How do we get better every time we do anything?
    • Development of templates, case studies, tools, etc.
    • Identify and track different kinds of projects and measure their success/viability
  • Collaborate on Resource Management
    • Assist in capacity planning / resource management -- help develop more streamlined systems, track capacity and work with VP/Directors to make staffing decisions
  • Assist in Business Development -  Aid in slide building, gathering case studies and other materials for proposals with input from VPs and Directors

We’re hoping you have...

  • 5+ years of experience with qualitative and quantitative research;
    • This can be at a boutique market research agency, design or innovation strategy firm, large consulting firm, or in a research/marketing role at a company
  • 3-5+ years experience with end-to-end project management from statement of work and finance set-up through execution
  • Ability to think strategically, analytically, and proactively about diverse business problems
  • Skilled at collaborating with cross-functional project teams (especially virtual teams) 
  • A desire to shape your role in a growing team and look for new opportunities to add value
  • A strong work ethic. You will often work with limited supervision and will always be expected to deliver exceptional work
  • A high level of proficiency with and flexibility to work across Google Suite (Docs, Slides, Sheets) and Microsoft Office (Word, Power Point, Excel)

A bit about our Strategy team...

We like to think we are fun, smart, creative, and insightful … all the stuff every team likes to think about itself, but we’ll let you be the judge. We come from different backgrounds but we’re all fascinated by people and excited by ideas. We love to get into the weeds of everything, hack our way through to something meaningful, and connect the dots to craft stories that move people. We take our work seriously, but not ourselves. And ultimately, we relish in the process of making things great (maybe that sounds cheesy… but it’s true).

… and about Known more broadly.

Known (www.known.is) is a modern marketing company engineered to meet the unprecedented challenges and opportunities facing marketers today. We are setting a new standard by delivering clients the most advanced, end-to-end solutions they need, in the most efficient, effective and transparent ways. Anchored by two decades of groundbreaking market research and data science, we provide brands with consumer intelligence, strategy, media planning and buying, and renowned creative in all media, producing some of the most innovative, cutting-edge work in culture today. With offices in New York, Los Angeles, Boston, Austin, Seattle and San Francisco, we are a community of extraordinary talent, working as one team to help our clients win.


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