Reporting directly to the General Manager of the market, the Account Executive will act as the key point of contact during prospective members’ Knotel experiences. S/he will lead negotiations with C-Level executives, ensuring that they receive excellent customer service and, in so doing, further Knotel’s reputation as an essential disrupter of commercial real estate. Our team embraces curiosity, integrity, hospitality and tenacious problem-solving, and the Account Executive will contribute to this culture while pushing us to innovate and do our best work.
What You’ll Do
- Lead an end-to-end sales process - primarily working with prospective company CEOs - from first meeting to tour to negotiation and close
- Exceed a clear set of goals, with a specific focus on growing a book of business and maintaining 100% building occupancy
- Coordinate with internal teams to improve lead generation processes and the overall customer experience, including after the deal is closed
- Update and organize internal CRM systems to track pipeline and distill insights from data
- Measure sales effectiveness and prepare statistics for weekly and monthly team meetings
- Carry Knotel’s culture of being customer-centric yet outcome driven.
Who You Are
You have a bias to action and execute quickly and effectively. Engaging with business executives across all industries comes naturally to you, and you know how to build a strong rapport, earn trust, and challenge their assumptions. You’re intellectually curious and eager to gain expertise in commercial workspace. You’ve cut your teeth in an account management or business development and outperformed targets and KPIs, and you work well without a ton of oversight. You use data to understand stories behind number and know when to pivot on a strategy when the time is right.
Knotel is transforming the office market with its Agile HQ™ Platform. Making long-term leases a thing of the past, Knotel designs, builds, and operates custom spaces for established and growing brands, so they can be free to grow their businesses at will and build what’s never been built.
Named a Business Insider Top 50 Startup and New York's Hottest New Workspace Model, Knotel has over 50 locations across more than 1 million square feet in New York, San Francisco, London, and Berlin. Founded in 2016, Knotel has raised $100 million in funding. Knotel’s member network includes companies like Starbucks, Cheddar, and King. Visit www.Knotel.com.
Our Core Values
Fly your Flag - Don’t check your identity at the door. Bring it inside - we are better for it.
Don’t Look Away- Care for the details no one told you about. Make every space a home and give the gift of belonging.
Outcomes, Not Processes- Time is precious. Save it. Start with the goal and back out the journey.
Get Uncomfortable- Innovation starts at the edge of the unknown. Embrace the adventure and sign up for the hairy challenges.
“Where is it Engraved…”- Question orthodoxy.
Share in the Victory Dance- No one summits alone. Leverage the best in others and offer the most in yourself.
Diversity & Inclusion at Knotel
At Knotel, we know that a diverse workforce fosters our individual and collective success. We are committed to building an inclusive, collaborative culture where people of all races, genders, sexual orientations, and religious backgrounds can do their best work.This is all fueled by our employees, who drive the efforts and initiatives outlined here.