Senior Product Managers at Klaviyo have mastered the craft of Product Management. They are highly-skilled practitioners, who have been directly responsible for driving significant business outcomes. At Klaviyo, you’ll work in the kind of high-growth environment that offers unlimited potential. The potential to be a driving force that achieves even greater business outcomes, and the potential to coach and mentor the next generation of Product Managers. Klaviyo’s fast growth will ensure that opportunities abound.   

Team Openings

At any time, we have opportunities for Senior Product Managers who are interested in:

  • Creating highly-scalable back-end data storage and analysis capabilities
  • Developing data science, machine learning, and artificial intelligence capabilities
  • Building user interfaces and users experiences that deliver meaningful business impact

How You’ll Make a Difference:

  • The ultimate measure of success for Senior Product Managers at Klaviyo is driving business outcomes. That’s why we focus on tracking, analyzing, and improving metrics for each area of our product, with a particular focus on driving the results we target. 
  • We cannot build products that exceed our customer’s expectations without truly understanding those customers. That’s why Senior Product Managers at Klaviyo spend a significant amount of time interacting with customers. At Klaviyo, knowledge about our customers is power.
  • Senior Product Managers at Klaviyo think deeply, quickly, and analytically. The rigor of thought is extreme here so we can ensure we’re making the best decision possible at all times. You should love to tease out problems, break them down to small, digestible pieces, and put them back together elegantly.
  • Someone who joins Klaviyo must be exceptional at articulating their thinking through the written word. As a company, our success is gated on collectively being great and prolific communicators.
  • Senior Product Managers are expected to be leaders on the team, identifying ways to accelerate or level up the rest of the product team and finding ways to push them forward, as well as being a go-to resource for other product managers.

What You’ll Do:

  • Collaborate and communicate - you will collaborate with all teams within the company and all parties outside of the company to be most effective in your role.
  • Manage a roadmap - you will prioritize all potential projects for our product area, and focus on those with the largest impact.
  • Write great specs - you will define every use case a customer would consider, document potential ways to solve, identify outstanding concerns, flag edge cases, and leave no stone unturned. They sweat the details and are passionate about making sure that every experience is understood, anticipated, and handled elegantly.
  • Ship features - you will get value into customer hands. For all of the work that goes into planning and coordination, we stay focused on delivering improved solutions and experiences every day.
  • Mentor - you will share the benefits of your experience and knowledge with product managers on the team, helping to mentor and coach them to better outcomes.
  • Learn - you will be a voracious learner.  A lack of experience/knowledge around a challenge is an invitation to dive deep and become an expert in that area. You should love learning and tackling new challenges.

Your First 90 Days

In your first 30 days, you will get acclimated to Klaviyo and our product:

  • During the first two weeks, you will be immersed in an onboarding program that introduces you to the company and the product.
  • Spend time in Support, helping customers work through issues.  There’s no better way to get a holistic understanding of the product, and to get to know our customers.
  • Be introduced to everyone you will need to know in order to be successful in your role.

In your first 60 days, you will become a valuable member of the team:

  • Take ownership of a key area of the product, and become the go-to expert for that area.
  • Have a quick impact by spec’ing and building your first product features.

In your first 90 days, you will continue to increase your influence:

  • Formulate the strategy and roadmap for your product area.
  • Start contributing to knowledge sharing with the larger product team.  We value learning and growth very highly.
  • Start coaching and mentoring other Product Managers at Klaviyo, helping them benefit from your experience and knowledge.

Who You Are:

  • 4+ years of product management experience. 

At Klaviyo we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

Get to Know Klaviyo

Klaviyo is a world-leading marketing automation platform dedicated to accelerating revenue and customer connection for online businesses. Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. The company's hybrid customer-data and marketing-platform model allows companies to grow by fostering direct relationships with customers, without giving up their valuable data to popular big-tech ad platforms. Over 265,000 innovative companies like Unilever, Custom Ink, Living Proof and Huckberry sell more with Klaviyo. Learn more at www.klaviyo.com.

Klaviyo is committed to diversity and to a policy of equal employment opportunity and non-discrimination. We do not discriminate on the basis of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected by applicable law.

Apply for this Job

* Required
  
  


Voluntary Demographic Questionnaire

At Klaviyo, we strive to make the world more equitable - it’s one of our core values. Klaviyos (our employees) believe that everyone deserves a fair shot at success. We strive to be a diverse company, where we seek opinions and experiences different from our own. Individuals seeking employment at Klaviyo are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected by applicable law. 

Please note that any information you provide to the following questions will be kept confidential, will not be associated with your application and will not impact your recruiting process. All information will be anonymized and reviewed quarterly, strictly in aggregate, to find ways to improve our recruiting processes. Completion of the form is entirely voluntary.

Gender (Select one)



Race/Ethnicity (Select one)









U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Klaviyo are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.