Quality Engineer

About TrustCloud

TrustCloud (https://www.trustcloud.ai) is on a mission to make it effortless to earn trust in every business relationship. We believe that if your customers trust you, they will do more with you. TrustCloud transforms Governance, Risk, and Compliance (GRC) into Trust Assurance. Trust Assurance is re-thinking GRC workflows using AI and API-based automation to lower cost by 70%, accelerate  revenue by 60%, and reduce board of directors and business liability.  With TrustCloud’s predictive intelligence and programmatic verification, SMBs and enterprises automate how they meet their customer, audit, and governance commitments so they can stay secure and grow their business. With the fastest, most cost-effective way to get audit-ready, answer security questionnaires and manage risk, TrustCloud turns GRC into a profit center. TrustCloud is used by over 700 companies, and is the inventor of the Trust Assurance space.

About this Role:

We are looking for a Quality Assurance Engineer at TrustCloud to govern and assess software quality through manual and automated testing. In this junior role, you should have a keen eye for detail and excellent communication skills. 

Ultimately, you will help ensure that our products and applications work to establish a joyfully crafted experience. You will also report on testing related activities, while collaborating within a cross-functional team to triage and resolve issues in a dynamic agile environment. Does this sound like you? Then we’d like to meet you!

Position: Contract

Reports to: Director of QA

Location: This role will be remote (work from home)

Responsibilities

The Team Will Rely On You To:

  • Review requirements, specifications and technical design documents to provide timely and meaningful feedback
  • Create detailed, comprehensive and well-structured test plans and test cases
  • Estimate, prioritize, plan and coordinate testing activities
  • Review, update, track and help execute automation tests using our automated testing framework. Perform thorough regression testing when bugs are resolved
  • Identify, record, document thoroughly and track bugs in JIRA
  • Liaise with cross-functional teams (e.g. developers and product managers) to identify system requirements, keeping current sprint deliverables on track.
  • Stay up-to-date with new testing tools and test strategies
  • Willingness to learn new software and skills to expand QA knowledge
  • Creativity is advantageous to this position. A Kintent Quality Engineer will be expected to think outside the box to figure out and/or propose solutions.
  • Ability to work efficiently to deliver required material in a timely manner with little to no supervision.

About You

  • Min 1-3 years of work experience in software quality assurance
  • Min 1-3 years of work experience/knowledge of automation tool development
  • Min 1-3 years of work experience with JIRA
  • Min 1-3 experience working in an Agile/Scrum development process
  • Strong knowledge of project management, software QA methodologies, tools and processes
  • Experience in writing clear, concise and comprehensive test plans and test cases
  • Working knowledge/hands-on experience with manual, white box and black box testing
  • Executing test scripts (manual or automated), reviewing and documenting results
  • Excellent communication skills, strong organizational skills, attention to detail, analytical mind and problem-solving aptitude
  • Solid knowledge of automated testing tools such as Selenium, Katalon, Mabl, UFT, Cucumber, Watir, Appium, Cypress, Postman etc 
  • Proven experience tracking bugs and development in JIRA 
  • Proven experience with XRay, Zephyr or TestRail is a plus
  • Proven experience with performance and/or security testing is a plus
  • Desired: hands-on work experience with automated testing frameworks.
  • Desired: hands-on work experience with API Testing
  • Desired: BSc/BA in Computer Science, Engineering or a related field

Do You Align With Our Values? 

TrustClouds values are resilient THREADs that are stitched into the very fabric of our culture.

  • TRUST: We strive to continuously earn the trust of our team, customers, investors and all other stakeholders - proving we are dependable.
  • HEALTH:  We are diligent caretakers of the health of the business, but never prioritize it over the mental and physical health of our team.
  • RESPECT: We are passionate about being respectful and courteous. There’s no excuse for being a jerk.
  • EVIDENCE BASED DECISIONS: Our strategy and operations are driven by evidence, which we collect from our customers, product, team, and partners.
  • ACTION ORIENTED: Each person is empowered to own things and make decisions, rather than wait for consensus.
  • DIVERSITY: We work hard to nurture a team that is diverse in identity, belief, background, thought, and experience. Our diversity makes us stronger.

We celebrate diversity at TrustCloud. We are committed to hiring people from different backgrounds, race, religion, national origin, gender identity, sexual orientation, gender identity, age, disability or veteran status.  Studies have shown that women, people of color, and individuals from less privileged socio-economic backgrounds are less likely to apply to jobs unless they meet every single qualification. Don’t hold back. If you like what you see with TrustCloud, apply. We are committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us at careers@trustcloud.ai and we will work with you to meet your accessibility needs.

We understand that applying for a new job takes a lot of work and we really value your time. We will move fast, and we are really looking forward to speaking with you!

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