About TrustCloud
TrustCloud (https://www.trustcloud.ai) is on a mission to make it effortless to earn trust in every business relationship. We believe that if your customers trust you, they will do more with you. TrustCloud transforms Governance, Risk, and Compliance (GRC) into Trust Assurance. Trust Assurance is re-thinking GRC workflows using AI and API-based automation to lower cost by 70%, accelerate revenue by 60%, and reduce board of directors and business liability. With TrustCloud’s predictive intelligence and programmatic verification, SMBs and enterprises automate how they meet their customer, audit, and governance commitments so they can stay secure and grow their business. With the fastest, most cost-effective way to get audit-ready, answer security questionnaires and manage risk, TrustCloud turns GRC into a profit center. TrustCloud is used by over 700 companies, and is the inventor of the Trust Assurance space.
About this Role:
- You'll be an integral part of the Solutions Engineering team, working pre and post-sales to consult and create innovative solutions for our customers
- Be the subject matter expert across product & compliance to support sales
- Develop a deep understanding of our product capabilities, services, messaging, partner ecosystem, and competitive landscape
- Provide market and customer feedback to the product team and help prioritize functionality needed to drive new opportunities and upsells
- Build product examples, documentation, and other critical resources for our customers side by side with product, Success, and other stakeholders
- Creatively identify and help drive new programs to improve the pre to post-sales transition
About You:
- Customer-facing experience as a Sales or Solutions Engineer, or relevant experience as a GRC expert
- Experience supporting products in the compliance, security, audit, or risk space. Familiarity or hands on experience implementing security programs against common security standards such as SOC 2, ISO 27001, HITRUST, PCI, FedRAMP, etc is a plus
- Strong project management skills with a proven ability to operate in a startup environment that lacks structure of a larger organization
- You are creative, curious, technical, and detail-oriented and organized
- You love listening to customers, discussing strategy with colleagues, but also diving into the weeds
- You can interact with various titles and roles within an organization including the technical and security minded, plus executives within large companies
- Has prior B2B SaaS building or selling experience is a plus
Do You Align With Our Values?
TrustClouds values are resilient THREADs that are stitched into the very fabric of our culture.
- TRUST: We strive to continuously earn the trust of our team, customers, investors and all other stakeholders - proving we are dependable.
- HEALTH: We are diligent caretakers of the health of the business, but never prioritize it over the mental and physical health of our team.
- RESPECT: We are passionate about being respectful and courteous. There’s no excuse for being a jerk.
- EVIDENCE BASED DECISIONS: Our strategy and operations are driven by evidence, which we collect from our customers, product, team, and partners.
- ACTION ORIENTED: Each person is empowered to own things and make decisions, rather than wait for consensus.
- DIVERSITY: We work hard to nurture a team that is diverse in identity, belief, background, thought, and experience. Our diversity makes us stronger.
We celebrate diversity at TrustCloud. We are committed to hiring people from different backgrounds, race, religion, national origin, gender identity, sexual orientation, gender identity, age, disability or veteran status. Studies have shown that women, people of color, and individuals from less privileged socio-economic backgrounds are less likely to apply to jobs unless they meet every single qualification. Don’t hold back. If you like what you see with TrustCloud, apply. We are committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us at careers@trustcloud.ai and we will work with you to meet your accessibility needs.
We understand that applying for a new job takes a lot of work and we really value your time. We will move fast, and we are really looking forward to speaking with you!
