Who are we?

Since 2004, KIND has been on a mission to create a kinder and healthier world - one snack and one act at a time. Its iconic KIND© bars - made with real, recognizable ingredients - sparked the growth of an entirely new healthy snacking category. Today, KIND has a family of more than 80 snacks that offer solutions for a variety of occasions. All of KIND's products lead with a nutrient-dense first ingredient - whole nuts, whole grains or whole fruit - and do not contain genetically engineered ingredients, sugar alcohols or artificial sweeteners.

Inspired by the belief that acts of kindness can be a transformative force for good, both the KIND brand and The KIND Foundation seek to inspire kindness and empathy.

We're looking for passionate collaborators to help us become the foremost leader in health & wellness and positively impact society along the way. If you're looking to be a part of an inspiring, energetic and entrepreneurial environment, you’ve found the right place.

What you'll do

As the Sr. Operations Manager you will be responsible to provide effective day to day management of the of contract manufacturing facilities, with emphasis on production reliability, cost performance, quality and customer service. In this role it is expected you’ll become the subject matter expert for the operational and technical aspects of their sites and identifies options for network capability and capacity needs. You will work with internal cross-functional teams and the external Contract Manufacturing teams to develop operations and supply chain tactics that will efficiently deliver product on time in a high quality and cost-effective manner. You will have accountability to deliver all business initiatives within each location.

And this is how you will do it….

Primary contact and relationship manager for a supplier location.
Manages daily operations at our external manufacturing sites including managing the relationship, measuring and tracking KPIs, and holding regular performance reviews with our key partners.
Align external capabilities with our projected requirements to understand and support future capacity needs.
Provides analysis and direction regarding feasibility, manufacturing and sourcing strategy, logistics and customer service implications, etc.
Monitor and evaluate KPIs and drive actions to improve performance ensuring effective service, quality and cost for customers.
Develop and execute a productivity pipeline for sites.
Manage Price Variances and forecast changes to the business.
Support all contractual processes/procedures to include Request for Proposal, Confidentiality Agreements, Testing Letters, and Manufacturing Contracts to lock in pricing and term.
Provides quantitative analysis and input to Operations decisions and strategy.
Contributes to financial valuation and review of projects.
Projects will include 3rd party start-ups, new line commissions, customer-related project launches, brand extensions, packaging changes, run-out/discontinuation schedules.

What you'll bring to KIND

Ability to influence, facilitate groups with diverse perspectives and bring teams to consensus / alignment.
Experience in leading and conducting process design and improvement projects with cross-functional teams.
Excellent verbal and written communication skills & ability to effectively communicate will all levels of the organization
A partnership and relationship-based approach in working with internal and external business partners. Always presenting a we not me attitude.
Excellent planning and prioritization skills with the ability to multi-task and adapt.
Ability to define objectives, scope and resources for projects.
Strong problem-solving and analytical skills.
Sense of urgency and can-do attitude
Broad understanding of business principles, practices and processes in CPG industry.

You are...

A natural team player
A relationship builder, excited by the opportunity to partner with team members cross-functionally
A strategic thinker and approach business initiatives with an entrepreneurial spirit
Genuine in your desire to help make the world a kinder place, committing to always spreading and celebrating kindness

You have...

Bachelor’s Degree in Engineering, Food Science or Operations Management
7-10 years of relevant experience in a CPG manufacturing or supply chain environment preferably in the food and beverage industry.
3-5 years minimum of project management/leadership experience
Experience working with 3rd party contract manufacturers, material vendors and 3PLs
Self-motivated and can work autonomously
Ability to manage multiple projects and competing priorities
Highly proficient in Microsoft Office
Ability to travel, estimated 50%

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $92,000 to $122,500. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.

What KIND offers...

KIND provides a robust benefits package to help support you physically, financially, and emotionally through the big milestones and in your everyday life.

Competitive salary, including a target bonus and an impressive benefits package!
Flexible Paid Time Off. Choose what works best for you, including summer hours
Excellent health, dental & vision insurance, with options to fit you & your family’s needs
Your health is important! Our wellness strategy focuses on mental and physical well-being through in office programs like Drs, Nutritionists, Mindfulness, Chair Massages & others
Casual office dress code - feel free to wear your KIND gear
Stock up on your favorite KIND bars to share with your family & friends, through a quarterly voucher
Training & tuition reimbursement program, because continuing to learn matters and we support your development
A dynamic, ambitious, fun and KIND work environment
The opportunity and responsibility to be KIND everyday

EEO

At KIND, we are committed to an inclusive workplace where diversity in all its forms is championed. KIND is proud to be an equal opportunity workplace and we are an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal histories, consistent with legal requirements. If you require special accommodation, please let us know.

Privacy Policy

KIND promises that our products will always lead with a nutrient-dense first ingredient, such as nuts, whole grains or fruit – a disruptive notion that sparked the creation of a new healthy snacking category. We aim to challenge the status quo within the food industry and empower our community to make better, informed choices about health. To view KIND's Privacy Policy in its entirety please follow this link: https://www.kindsnacks.com/privacy-policy.html

To view your privacy choices please follow this link.

Apply for this Job

* Required

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

Cover Letter

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

LinkedIn Profile

Website

Are you currently employed at, or ever worked for, KIND, Mars, or any of the Health & Wellness platform entities? *

Do you have an active non-compete contract with your current employer? *

Does your non-compete contract prohibit you from working within the following food categories: bars, cereal, bagged snacks or frozen? *

If you answered Yes to the previous question, does your non-compete contract prohibit you from working within the following food categories: bars, cereal, bagged snacks or frozen? Please provide additional information regarding your non-compete contract.

Do you now, or will you in the future, require sponsorship to be authorized to work in the country for the position you’ve applied? *

Select all of the countries you are legally eligible to work in:

  United States
  Canada
  Ireland
  Mexico
  United Kingdom
  None of the countries listed

What are your salary expectations? *

Do you have experience in food manufacturing? *

Do you have experience negotiating contracts? *

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in KIND Snacks’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender

Are you Hispanic/Latino?

Please identify your race

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Disability Status

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Our system has flagged this application as potentially being associated with bot traffic. Please turn off any VPNs, clear your browser cache and cookies, or try submitting your application in a different browser. If this issue persists, please reach out to our support team via our help center.

Please complete the reCAPTCHA above.