We are on a mission to transform fertility and family-building care, making it more accessible, intuitive, and empowering - for all. We leverage modern proprietary technology to deliver a superior experience, improved outcomes, and reduced pricing for patients and employers, and for all gender identities, races, and humans. Join our experienced team of rockstars from Stanford, Mercer, Oscar, Progyny, Mount Sinai, One Medical and Castlight to change healthcare forever.

We are hiring a clinic team of all levels to ensure we create a top of the line patient experience from the moment they learn about Kindbody all the way through their visits in the office. Our clinic team is the face of our brand, and we rely on them to deliver excellence to our patients. We always do whatever it takes to provide exceptional service, and perform tasks outside of our job description.

As an experienced Medical Assistant, you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism and collaboration. 

This is a full time position and the hours are 5 8's with rotating weekends.  

Responsibilities

  • High volume of phlebotomy
  • Maintain supplies for the clinical operations
  • Ensure lab specimens are sent to proper labs
  • Document patient care services utilizing daily logs and patient records
  • Utilize the computer in entering labs and printing labels from our own EMR
  • Assist physician or ultrasound technician with various fertility procedures
  • Take vital signs and provide general clinical assistance
  • Assists with the clinical care of fertility patients
  • Provides patient/couple counseling, procedure teaching, communicates physician orders and instructions
  • Provides pre and post op education  
  • Establishes a compassionate environment by providing emotional and psychological support to patients and patients’ families
  • Ensure the patient environment is set up, organized and clean
  • Works independently to assure the program goals are achieved
  • Support and promote excellence in customer service
  • Provide feedback to HQ on process improvement and job specifications to help gain efficiencies in your day to day

Desired Skills and Experience

  • Completion of a formal MA program
  • Strong phlebotomy skills
  • Experience in and a passion for women’s health, fertility is a plus
  • Strong communication skills & a team player
  • Willingness to be flexible and roll with the punches
  • Detail oriented
  • Exemplifies strong customer service skills and professionalism 

Perks + Benefits:

Kindbody values our employees and wants to do everything to ensure that our employees are happy and professionally fulfilled, but also that they have the opportunity to be healthy.  We are committed to providing a number of affordable and valuable health and wellness benefits to our employees, such as:

  • Paid vacation and sick time
  • Medical, dental and vision insurance
  • FSA + HSA options
  • Company-paid life insurance
  • Short Term + Long Term Disability options
  • Paid Parental Leave (up to 12 weeks fully paid dependent on years of service)
  • 401k Plans
  • Equity Offering
  • Two free cycles of IVF/IUI or egg freezing and free egg storage for as long as you are employed

Additional benefits, such as paid holidays, commuter transit benefits, job training & development opportunities, social events and wellness programming are also available.  We are constantly reevaluating our benefits to ensure they meet the needs of our employees.

In an effort to protect our employees and our patients, Kindbody is requiring all employees to be fully vaccinated against Covid-19.  Any candidate seeking employment at Kindbody will be required to be fully vaccinated against COVID-19 and providing proof of your COVID-19 vaccine prior to your start date of employment. If you cannot receive the COVID-19 vaccine because of a qualifying legal reason, you may request an exception to this requirement from the Company.
 
Kindbody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

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