At Kinaxis, who we are is grounded in our common belief that people matter. Each one of us plays an important part in accomplishing our work, building our culture and making a global impact.

Every day, we’re empowered to work together to help our customers make fast, confident planning decisions. This is how we create a better planet – for each other, for our customers and for generations to come. Our cloud-based platform RapidResponse ensures that the products we need – everything from medicine and cars, to day-to-day items like toothpaste – make it to market and into our hands when we need them with minimal ecological footprint.

We make the world better, and you can too.

Solution Consultant

Job location: This is a remote position. You can work from home and be located anywhere in Japan, South Korea or Singapore.

What you will do

  • Working with new and existing customers, you will provide expert guidance in leveraging our product offerings and deliver value in the following ways:
  • Participate in deep-dive customer business requirements discovery sessions and develop requirements specifications documentation
  • Provide creative solutions to complex business problems while maintaining best practices
  • Guide and mentor the consulting project team during project
  • Understand supply chain industry trends and benchmark customer against the same
  • Ensure the customer is obtaining the business benefits as captured in the business case.
  • Support the validation and testing of the solution and capture user feedback.
  • Support data management and data integration related activities.
  • Support services sales opportunities as solution and technical leader working with the Account Executives and Client Partners.
  • Any other reasonable project related tasks as assigned by the Project Manager.

What we are looking for

  • A passion for working in customer facing roles and you have great interpersonal, communication, facilitation and presentation skills.
  • 8 plus years of relevant experience in manufacturing, production planning, demand management industry role and/or business software consulting role.
  • BS/MS/PhD in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Statistics or a related field with an excellent academic record.
  • Good background in Supply Chain engineering concepts and understanding of statistical forecasting, inventory management, MRP, scheduling, etc.
  • Ability to learn a new application – Kinaxis RapidResponse®.
  • Self-direction with ability to excel in a fast paced work environment.
  • Work well in a team environment and have the ability to work effectively with people at all levels in an organization.
  • Open to travel 75% on average and 100% occasionally and also can work effectively when working remotely from the client.
  • Ability to communicate complex ideas effectively in English, both verbally and in writing. 

Things that would help

  • Project management experience.
  • Excellent problem solving and critical thinking skills.
  • Experience with manufacturing planning solutions such as Kinaxis, SAP, JDA, etc.
  • Technical skills such as SQL, R, Java Script, Python, etc.
  • Kinaxis RapidResponse certification in the role of Contributor, Author, or Admin considered an asset

What we have to offer

  • Challenging Work - We love solving highly complex problems. And as the global leaders in our industry, we never stop innovating—our work is never “done. That’s because across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they’re passionate about.
  • Great People - We take our work seriously, but we don’t take ourselves too seriously! It’s in our DNA to celebrate, laugh, and have fun. We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success.
  • Global Impact - As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large.
  • Diversity, Equity and Inclusion - Diversity, equity and inclusion are more than words to us. They are the guiding principles for building a culture where we celebrate each others’ differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen. 

For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com/.

Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at accommodations@kinaxis.com. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.

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