Who we are:

K Health is a venture-backed, fast-growing start-up with a mission to use the power of shared knowledge to get everyone access to higher quality, more affordable health care. We’re looking for mission-driven individuals to join our growing team and help us eliminate healthcare inequalities and build a better, healthier future for us all. 

Named as one of FastCompany's Most Innovative Health Companies of 2022 and to the 2021 CNBC Disruptor 50 list, K Health is using Artificial Intelligence (AI) to build the smartest digital healthcare platform in existence. Our data-driven app brings together the knowledge of thousands of doctors and the anonymous medical records of millions of people to help diagnose and treat what’s wrong. We offer a free symptom checker and 24/7 access to doctors to ask questions, refill prescriptions, get care for your kids, and more. Right from your phone—no insurance needed.

Since we were founded in 2016, K Health has raised over $270M in VC funding and our Series E funding round brought us to Unicorn status. Our current partners include the Mayo Clinic Platform, Anthem, and Maccabi Health Services.

About the role: #LI-Hybrid

As Senior Director of Product Management, Provider Platform you will be responsible for defining and executing our provider platform product strategy to enable K to increase the scale, efficiency, and quality of care we provide to our users. As K rapidly scales in terms of volumes of users and types of care we provide, building a best-in-class platform for our care team (doctors, nurses, clinical operations, customer support, etc.) is critical to our success.

In this role you will both drive execution and lead a team of high-performing product managers across squads focused on the Provider Experience, Clinical Operations, and Pharmacy & Fulfillment. This position reports to the VP of Product and is a highly visible role with regular interactions between senior management and key stakeholders across the organization.

What you’ll do: 

  • Define and lead the product vision, strategy, and goals for our cross-functional teams focused on building a platform for our care teams to increase the scale, efficiency, and quality of care we provide
  • Become an authority at K defining, understanding, and improving our care team efficiency and quality metrics
  • Communicate our provider platform product strategy across the organization from our leadership team to cross-functional stakeholders to individual team members
  • Use qualitative & quantitative insights and empathy to understand the needs of our care team and build solutions to enable them to provide great care to our users
  • Collaborate closely with the leaders across the medical, customer support, and clinical operations teams to deeply understand their workflows, design scalable products & processes, and take them to market
  • Build a team of all-star product managers and lead your team to own complex features, drive cross-functional execution, make high impact product decisions, and share results & insights across the organization.

What we're looking for:

  • 8+ years of Product Management experience with at least 3-5 years specializing in operational focused products used by teams at scale
  • Healthcare experience is strongly preferred 
  • Previous experience successfully managing product managers is required 
  • Direct experience partnering with operational teams to establish and scale excellent operational teams and processes
  • Entrepreneurial drive and history of impactful execution. You have have demonstrated experience shipping innovative and impactful software products from conception to release in a complex, fast-paced environment
  • Analytical chops and the ability to think creatively about how to get the data you need to best inform product decisions & strategy
  • You’re able to uncover key challenges and prioritize opportunities that solve customer problems in ways that work for the business
  • You work well with others towards shared goals, guide teams to manage conflicting points of view, and create an atmosphere of empathy and cooperation.
  • You have a high attention to detail and can crisply, precisely, and effectively communicate with a wide range of stakeholders from senior executives to individual contributors.
  • You’ve mentored product managers and cross-functional team members in how to work together to build great products.

Benefits & Perks:

  • Hybrid work schedule with weekly lunches and stocked fridges 
  • Monthly social committees for company events
  • 20 paid vacation days & 5 sick days per year 
  • 10+ Holidays plus 10 additional 3-day weekends per year 
  • Stock options for every full-time employee 
  • Paid parental leave
  • 401k benefit
  • Commuter Benefits 
  • Competitive health, dental, and vision insurance options 
$200,000$250,000 USD

K Health offers competitive compensation packages along with stock options based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.

We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users. 

K Health is proud to be an Equal Opportunity Employer and considers applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws.

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