About Khan Academy

Khan Academy is a nonprofit on a mission to provide a free, world-class education to anyone, anywhere. We already reach millions of students every month and are growing rapidly. We’re building a library of high-quality instructional and practice resources that empowers learners and the teachers who support them. Whether they’re studying metaphors, mitosis, Marbury v. Madison, or multivariable calculus, we want to offer students the resources to realize that they can learn anything.

Khan Academy is looking for passionate DevOps engineers to help change the world. We’ve built a talented development team with engineers from a variety of backgrounds. We believe that the best way to provide impactful education is to create a diverse team of people from different backgrounds, races, religions, genders, sexual orientations, ages, and experiences. Together, we’re a team that is deeply invested in your future. We believe that no other organization will be as invested in developing you as a professional.

About the Role

The role of a DevOps engineer is critical to Khan Academy’s overall success. As a member of the DevOps team, you use best practices and principles that will make development cycles shorter and assist teams in continuously delivering high-quality software.  In a nutshell, DevOps keeps Khan Academy’s infrastructure running smoothly and efficiently for Khan Academy’s engineers and many others, such as students and teachers who use our services.

What you'll do

  • Take on world-changing challenges guided by our Engineering Principles – some of which have never been solved before.

  • Support Khan Academy’s developers and others by maintaining and improving our SW development environment, cloud-based Build, Test, and Continuous Deployment systems.

  • Help understand existing weaknesses and adopt new DevOps technologies that will help us better achieve our goals while also keeping in mind that at time compromises can be made for the sake of expediency.

  • Help where needed. Bring your own creativity to both solutions you implement and new ideas to improve Khan Academy’s DevOps.

  • Design, code, test and deploy Khan Academy in-houses tools and cloud infrastructure services to enable the development and operations of our cutting edge product development teams.

  • Expect interruptions from developers needing help. We’ll try to get you time to be in-the-zone, but our team’s mission is to support developers.

  • Collaborate with your peers via code reviews to level up yourself and others, to improve your ability to provide effective feedback, and to achieve higher quality code.

  • Implement automation to perform the day to day systems operations functions of the cloud platform using Google Cloud, App Engine, Compute engine, Kubernetes, Jenkins, Github, etc.

  • Troubleshoot and resolve issues related to the cloud platform; implement long term fixes and automation to avoid repeat failures in the future.

  • Participate in on-call rotations with infrastructure team during work hours.

  • Contribute to open source! We ❤️ open source, and we give back to the community whenever we can.

You may be a good fit if you have

  • BS in Computer Science (or equivalent experience) plus 5 years of experience or MS in Computer Science with 3 years of previous experience as a DevOps Engineer, Cloud Operations, SRE, Services Engineer, Systems Engineer of Software Engineer interested in creating software to automate systems and processes.

  • Experience with DevOps core concepts, and Continuous Integration and Continuous Delivery processes(CI/CD).

  • Experience with code development and debugging on macOS/Linux platforms using Git/GitHub, JIRA/Confluence, shell programming, and other CLI tools in an Agile software development environment

  • Good understanding of Linux/Unix networking and client-server architecture and how to monitor and debug such systems in cloud.

  • Experience in one or more modern software development languages, e.g. Python, Go, or others

  • Desired experience with Jenkins, Travis CI or other CI/CD tooling

  • Desired experience with VMs, Docker, K8 (Kubernete), Vagrant, packer and other similar tools

  • Desired experience with development and deployment tools such as spinnaker, artifactory, Slack integrations, etc

  • Familiarity with Mobile CI/CD is a plus.

  • Familiarity with database concepts, SQL and NoSQL is a plus.

  • Good oral and written communication skills, comfortable communicating with groups of people when needed.

We welcome:

  • Candidates with experience in any and all technologies. We don’t require experience in any particular language or tool. Our commitment to on-boarding and mentorship means you won’t be left in the dark as you learn new technologies.

About our benefits

We may be a non-profit, but we reward our talented team extremely well!

  • Competitive salaries and annual bonuses

  • Ample paid time off as needed – we are about getting things done, not face time

  • Paid parental leave

  • Flexible work and time-off schedules to encourage work-family balance and holidays

  • Delicious catered lunch daily plus lots of snacks and beverages

  • Great location: short walking distance to Caltrain and downtown Mountain View.

  • Awesome team events, on-sites and off-sites, company parties and BBQs, and weekly board game nights

  • A fun, high-caliber team that trusts you and gives you the freedom to be brilliant 

  • The ability to improve real lives and the opportunity to work on high-impact software and programs that are already defining the future of education

  • Affinity groups where parents, Black and Latinx, women and gender minorities, and LGBT+ identified folks support one another

  • And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance including medical, dental, vision, and life

How to apply:

  • Attach your resume to the job posting on our Khan Careers page

  • Briefly describe your experience building backend web services that deal with large volumes of requests per second.

  • Address the following prompt in the space provided below: We believe that reaching all learners requires a team that is diverse in every respect, and we are looking for individuals who will help us fulfill our mission by adding to the diversity of our team’s experiences, perspectives, and mindsets. With that in mind, tell us briefly how your experiences and perspectives - whether personal, professional, academic, or in your own classroom - would contribute to the diversity of our team and our ability to understand and address the needs of all learners.

Optional:

  • Links to projects or previous work. We especially like living, breathing projects, demos, or commentaries on your work. Please don’t just send code – show or tell us why you wrote it, what it’s for, what you like about it, how it helps someone, etc. No project is too small if it’s something you care about. If you're feeling especially creative feel free to include a link to a project that you've built on our programming platform.

  • If you’d like to provide a more traditional cover letter addressing your interest in KA (in addition to the diversity-based response), please feel free to attach that below.

You can read about our latest work on our Engineering Blog. A few highlights:

To learn more about our work:

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

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